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TOURISM ECONOMICS AND MANAGEMENT

CODE 65440
ACADEMIC YEAR 2017/2018
CREDITS 9 credits during the 3nd year of 8740 Modern languages and cultures (L-11) GENOVA

6 credits during the 3nd year of 8741 Theories and techniques of interlingual mediation (L-12) GENOVA

6 credits during the 1st year of 8743 Translation and Interpreting (LM-94) GENOVA

SCIENTIFIC DISCIPLINARY SECTOR SECS-P/08
TEACHING LOCATION GENOVA (Modern languages and cultures)
SEMESTER 2° Semester

OVERVIEW

The course is divided into three modules; the first module is dedicated to the elements that underlie the interprise economy; the second module covers the organizational and management characteristics of gour operators, retailers and travel companies of aggregative events; the third module esamines the hotel receptive businesses, non-hotel accomodation and cruise companies, considered in their specificity and types, as well as in their organizational and management aspects.

AIMS AND CONTENT

AIMS AND LEARNING OUTCOMES

1. Knowledge and understanding

Students must adequate knowledge and ability to effectively understanding of the organizational and managerial characteristics of the company in general, travel companies (tour operators and retailers), the hotel receptive businesses, non-hotel vusinesses and aggregation events, with particular regard to the conressional events.

2. Ability to apply knowledge and understanding

Students must be able to apply the knowledge gained by identifying and interpreting the typical management made, particularly with to their impact on corporate wealth understood in terms of assets and income.

3. Making judgments

Students must know how to use both at the conceptual level and at the operational knowledge gained self-evaluation skills in different applications contexts.

4. communications skills

Students must acquire the typical discipline technical language to communicate clearly and unambiguously with both specialista and non-specialist.

5. Learning skills

Students need to develop appropriate learning skills to allow them to continue to independently investigate major issues of discipline especially in the workplace in which will operate.

 

 

 

TEACHING METHODS

The course will be held with lectures.

SYLLABUS/CONTENT

Economic system and its operators. The company and its types. Organization of human resources. Ordinary and exstraordinary management. impacts on quantitative and qualitative structure of capital and income. Firm's cessation cases.

Tourist system: aggregates of actors and their relationships. Connotations of the individual aggregates of economic operators within the tourism system. Tourism market and its components. Tour operators, travel companies and tourism retailers: organization, management and control. Aggregation events and Conferences in particular: organization, management and control.

Hotels and other accomodation facilities: organization, management and control. Cruise companies: organization, management and control.

RECOMMENDED READING/BIBLIOGRAPHY

Bibliography will be communicated during the lessons.

TEACHERS AND EXAM BOARD

Exam Board

GIUSEPPE ROCCA (President)

LUCA LO BASSO

LESSONS

TEACHING METHODS

The course will be held with lectures.

EXAMS

EXAM DESCRIPTION

Written tests

ASSESSMENT METHODS

The determination of the degree of knowledge and practical skills acquired will be done through written tests each consisteing of open-ended question and a question aimed at the verification of operational skills.

Exam schedule

Date Time Location Type Notes
05/02/2018 14:30 GENOVA Scritto L'esame si svolgerà in aula IV Balbi 5
19/02/2018 14:30 GENOVA Scritto l'esame si svolgerà in aula IV Balbi 5
18/06/2018 09:20 GENOVA Scritto L'esame si svolgerà in aula IV Balbi 5
10/07/2018 09:20 GENOVA Scritto L'esame si svolgerà in aula IV Balbi 5
11/09/2018 14:30 GENOVA Scritto L'esame si svolgerà in aula IV Balbi 5
24/09/2018 09:20 GENOVA Scritto L'esame si svolgerà in aula Aula 8 - Palazzo Gio Francesco Balbi (Balbi 2)
19/12/2018 10:00 GENOVA Scritto L'esame è riservato solo agli Studenti Laurandi e F.C. e si svolgerà inaula F ( Polo Didattico )