Clinical Governance is a global approach to healthcare management focused on people's needs. Doing the right thing, at the right time, at the right place is the synthesis of the concept of quality. Tools such as guidelines and assistance based on efficacy testing, clinical risk management, information systems, training, team integration and performance evaluation, are used to achieve this goal.
The goals of rehabilitation are “to gain health" and to see the person with disability and limitation of participation no longer as "ill", but as a "person with rights". Therefore, the task of rehabilitation is to define the "person", then to accomplish all the health interventions needed to reach the person, in the light of the actual empowerment, the conditions of the highest possible level of participation in relation to his / her own will and context. Through the Clinical Governance and its tools, the health and non-sanitary components of the rehabilitation work are synergistic.
The course aims to provide students the ability to understand and solve issues related to:
1) QUALITY
2) CLINICAL GOVERNANCE
3) RISK MANAGEMENT
Lectures (8 hours).
Lectures are performed in all the teaching location by owners teachers and are explained with slides. The Students/Teachers percentage report allows a direct comparison and an use of collaborative methodology, discussion about rehabilitation and working groups.
• Definitions. Quality-oriented organization: the Quality System. • Efficiency, accessibility, appropriateness, competence, satisfaction.
• Clinical Governance: Manager / Clinical Integration System. • Role of Rehabilitation healthcare staff. Clinical Governance Tools.
• Learn from Adverse Events. • Root Causes Analysis. Incident Reporting. • Implementation of corrective actions. • Evaluating effectiveness on Good Practices.
The slides used during lectures and other educational materials (such as in-depth tutorial, E-book) will be provided by teachers; they may also indicate books, articles and scientific journals.
The notes taken during the lectures and material provided by teachers are sufficient for the exam.
It is suggested as text / support articles: http://www.salute.gov.it/portale/temi/p2_5.jsp?lingua=italiano&area=veterinari&menu=qualita
Ricevimento: Office hours for students on e-mail appointment: Docente Mail Buffa Carla carla.buffa@asl5.liguria.it
PAOLA MACCAGNO (President)
MONICA CIARLANTI
ALESSANDRO FORNERIS
DANIELA GARAVENTA
DANIELA RISSO
CARLA BUFFA (President and Coordinator of Integrated Course)
Lessons: from october to december
CLINICAL MANAGEMENT AND QUALITY OF REHABILITATION
Oral interview / Quizzes / Project work mainly directed to ensure a proper understanding of the theory discussed in the course.
Available 2 examination date in winter (January and February) and 5 in summer (June, July and September).
The assessment method is explained during the lessons.
The exam consists of an oral interview based on the lectures and on the program, to evaluate knowledge and critical thinking of the student. The student have to prove his competence to critically analyze management issues with a view to Quality.
Pre-requisites:
Some knowledge on fundamentals of healthcare system
OFFICE HOURS FOR STUDENTS
Office hours for students on e-mail appointment:
Docente
Mail
Maccagno Paola
paola.maccagno@asl3.liguria.it
Garaventa Daniela
dgaraventa@asl4.liguria.it
Ciarlanti Monica
monica.oftal@gmail.com
Forneris Alessandro
alessandro.forneris@unito.it
Risso Daniela
daniela.risso@unige.it
Buffa Carla
carla.buffa@asl5.liguria.it
