CODE 73110 ACADEMIC YEAR 2018/2019 CREDITS 6 cfu anno 2 INGEGNERIA INDUSTRIALE E GESTIONALE 9921 (L-9) - SAVONA SCIENTIFIC DISCIPLINARY SECTOR ING-IND/35 LANGUAGE Italian TEACHING LOCATION SAVONA SEMESTER 2° Semester TEACHING MATERIALS AULAWEB OVERVIEW This course introduces to business management in a broad sense and then to the manager's job. Business management is a knowledge made of practical experience and theoretical knowledge. This is why the attention of this course is to both knowledge and know-how. Business management is much more than just good administration, although necessary. It is the capacity to organize, to decide and to govern relations with other actors of the economic system, in particular with the upstream markets AIMS AND CONTENT LEARNING OUTCOMES The course provides the basic principles for business management AIMS AND LEARNING OUTCOMES The aim of this course is to provide general management concepts necessary to face all future studies in the field of management engineering. At the end of this course the student will have acquired a knowledge of business management with particular reference to: 1) organization or the ways in which work is divided and coordinated among individuals and, at a more aggregate level, among organizational units; 2) decision-making processes or how people, organizational units and whole organizations make decisions 3) management of relationships within the supply chain, i.e. how the company interacts with the actors upstream in the economic system Specifically, the student will be able to: - Know the theories underlying the three themes mentioned above - Apply methods and tools within the three themes mentioned above - Critically think to identify the applicability domains of introduced theories / methods / tools TEACHING METHODS Frontal lessons / exercises / plenary discussion of in-depth readings SYLLABUS/CONTENT 1) Organizational planning: division and work coordination. The types of structures and the organizational mechanisms. Business process management. 2) Decision-making processes in conditions of bounded rationality and in turbulent environments: approaches, methods and tools 3) Vertical relationships: market, hierarchy and evolved customer-supplier relationships. Supply chain management: make or buy choices, partnership relations, operational and technological collaboration RECOMMENDED READING/BIBLIOGRAPHY La gestione dell'impresa: Organizzazione, processi decisionali, marketing, acquisti e supply chain di Gianluca Spina, Etas libri TEACHERS AND EXAM BOARD STEFANIA TESTA MARCO RABERTO Exam Board MARCO RABERTO (President) STEFANIA TESTA (President) LESSONS LESSONS START In accordance with the Course decision. Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS EXAM DESCRIPTION Written test at the end of each module; final written test ASSESSMENT METHODS On a 30/30 ranking scale Exam schedule Data appello Orario Luogo Degree type Note 18/01/2019 09:00 SAVONA Scritto 12/06/2019 10:00 SAVONA Scritto 18/07/2019 15:00 SAVONA Scritto 17/09/2019 10:00 SAVONA Scritto