The course introduces students to critical analysis of decision-making problems in tourism and the use of methods of decision theory and operational research. Particular attention is paid to revenue management techniques and models to solve real applications.
The course aims at providing tools to face decision making problems in turism. It will provide decision theory and operational research techniques that will be applied to businesses and tourism systems and to revenue management problems.
Traditional lectures in Italian are integrated with individual/group works.
Analysis of some problems in the tourist sector: assignment, scheduling, transportation problems; human resource management, forecasting, pricing and revenue management.
Methods: decision theory, optimization. Spreadsheet Excel will be used for solving the analysed problems.
books will be listed on aulaweb at the beginning of the course.
Ricevimento: From January to September 2019 write an email to have an appointment (ambrosin@economia.unige.it)
DANIELA AMBROSINO (President)
ANNA FRANCA SCIOMACHEN
ELENA TANFANI
PIERPAOLO UBERTI
II semester - February 2019
OPERATIONAL RESEARCH FOR TOURISM AND REVENUE MANAGEMENT
Written examination and presentation of case studies
http://www.economia.unige.it/index.php/english/incoming-erasmus-students
