CODE 72238 ACADEMIC YEAR 2020/2021 CREDITS 9 cfu anno 2 MANAGEMENT 8707 (LM-77) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR SECS-P/08 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The course aims to introduce students to international business and management. Major topics of the course are the global manager’s environment, global strategies, multicultural management, cross-cultural negotiation and decision making. AIMS AND CONTENT LEARNING OUTCOMES The course aims to explore the globalization processes of contemporary economy and some advanced issues in international management. In particular, it focuses on inter-cultural organisation and management, inter-cultural negotiation, international contracts, the choice foreign markets entry modes, the most relevant management issues in foreign countries. Furthermore, students are taught how to write the business plan of a firm's internationalization project. AIMS AND LEARNING OUTCOMES The objectives of the course are: - gaining knowledge of concepts and theories of international management - understanding tools and models that allow to interpret and critically analyse the opportunities and challenges arising from operating across a firm's national borders - developing the ability to apply such knowledge, tools and models to the analysis and resolution of concrete problems in the field of international management. Students should learn how to analyse the globalization trends of firms and markets, and to understand the main steps in the internationalization of firms, in marketing strategies, in management of products, understanding the opportunities offered by emerging markets. PREREQUISITES Students are expected to be familiar with concepts such as: business management competitive advantage and competitive strategies international marketing TEACHING METHODS Traditional lectures in Italian. Attendance: Attendance is not compulsory; students can choose to study the syllabus for attending or not attending students (see italian syllabus). Due to the Covid-19 sanitary emergency, lessons will be taught online, with the Teams platform. More information will be provided in the Aulaweb page of the course. SYLLABUS/CONTENT The global manager’s environment The cultural context of global management Understanding the role of culture Communicating across cultures Cross-cultural negotiations and decision making Formulating and implementing strategy for international and global operations Formulating strategy Implementing strategy: strategic alliances; small business; emerging economy firms Organization structure and control systems Attention: the course is taught in Italian. RECOMMENDED READING/BIBLIOGRAPHY If foreign students choose to study the ordinary syllabus in Italian, they can refer to the above sections in this document (italian syllabus). Otherwise, an English syllabus is available, based on the following textbook: Deresky H., International management. Management across borders and cultures, 8th Edition, Pearson, 2014. Part 1, 2 and 3. Textbooks are available in the library of the Department of Economics TEACHERS AND EXAM BOARD CLARA BENEVOLO Ricevimento: Due to the covid-19 emergency, office hours will be replaced by online meetings on demand. For appointment: clara.benevolo@economia.unige.it Exam Board CLARA BENEVOLO (President) SILVIA BRUZZI RICCARDO SPINELLI LESSONS LESSONS START 14th September 2020 Class schedule INTERNATIONAL INTERCULTURAL MANAGEMENT EXAMS EXAM DESCRIPTION Written exam with open-ended questions. Due to the covid-19 emergency, the written exam may be replaced by an oral interview or a mixed exam (test+interview). In case of exam failure, students cannot take the exam on the following call (appello) and need to skip a date. The can take the exam on the following call if that call belongs to another exam session. If students do not accept a positive grade (18 or more), they can retry the exam on the following call. Incoming mobility students do not have to skip a call in case of failure. ASSESSMENT METHODS Questions will explore both theoretical and applied aspects of the subject. The student is expected not only to know the core concepts of the discipline, but also to be able to apply them to real situations, making reference to cases explored during classes or to original examples. Exam schedule Data appello Orario Luogo Degree type Note 11/01/2021 14:30 GENOVA Scritto + Orale con accettazione online 25/01/2021 09:30 GENOVA Scritto + Orale con accettazione online 10/02/2021 09:30 GENOVA Scritto + Orale con accettazione online 07/05/2021 09:00 GENOVA Scritto + Orale 08/06/2021 09:30 GENOVA Scritto + Orale con accettazione online 22/06/2021 09:30 GENOVA Scritto + Orale con accettazione online 14/07/2021 09:30 GENOVA Scritto + Orale con accettazione online 10/09/2021 09:30 GENOVA Scritto + Orale con accettazione online FURTHER INFORMATION Due to the Covid-19 sanitary emergency, lessons will be taught online, with the Teams platform. More information will be provided in the Aulaweb page of the course.