Operations Management today plays a key role in the acquisition of a sustainable and defensible competitive advantage. The course aims at introducing the student to the theoretical foundations and practical applications of the discipline, focusing in particular on operations and supply chain management and purchasing and supplier management.
The course aims to provide students with the knowledge and skills to understand the role of Operations Management in the creation of value, highlighting its fundamental contribution to the acquisition of a lasting competitive advantage on a global scale. The course deals with the analysis and implementation of principles, methodologies and tools of Operations Management, Procurement and Supply Chain Management applied to multiple business contexts, from industrial to high service and relational content.
The aim of the course is to provide students with the theoretical and operational foundations of Operations Management, Supply Chain Management and Procurement and Supplier Management to develop a critical understanding of its role in the creation of business value in the short and long term, develop skills in the use of the main methodologies and tools in the context of business decision-making processes, to develop skills in the analysis and critical interpretation of business experiences in different market contexts.
In particular, the student will know and learn:
At the end of the course, students will be able to:
Students are expected to be familiar with concepts learned in BA courses such as: Supply chain and economic sectors Economies of scale, scope, experience Cost classifications Sources of competitive advantages Organizational structures Managerial approaches production- and market-driven Specificities of BtB and BtC markets Market research Corporate and competitive strategies Financial aspects: cash flow and working capital Media, variance and indicator
Lectures, case analyses, operational and interactive seminars held by managers and entrepreneurs. Students will also face individual and team assignments, as well as a project team work aimed at solving a business case to be presented and discussed also with external actors (in primis managers).
The course is taught in Italian.
Students who have valid certification of physical or learning disabilities on file with the University and who wish to discuss possible accommodations or other circumstances regarding lectures, coursework and exams, should speak both with the instructor and with Prof.ssa Elena Lagomarsino elena.lagomarsino@unige.it the Department’s disability liaison.
Operations Management in the strategic decision-making process of firms, supply chains and networks The Operations Manager's strategic role in creating the value of 21st century economic systems Operations management: principles, methodologies and tools Process management and innovation creation Supply Chain Management: principles, methodologies and tools Procurement and Supplier Management: principles, methodologies and tools Operations economic and financial performance measurement
Specific indications on the reference bibliography will be provided by the instructor at the beginning of the lectures. The information will also be indicated on the course page on the AulaWeb e-learning portal.
Ricevimento: Tuesday h 11-13 at the instructor's office (Level I, Department of Economics, Via Vivaldi 5. 16126, Genoa) during the period of lessons. During other periods by appointment by contacting the instructor by email (silvia.bruzzi@unige.it). A call on Teams may replace a meeting in person. It is recommended in both cases to contact the professor in advance for an appointment by sending an email to: silvia.bruzzi@unige.it Please always consult the teaching unit page on the AulaWeb e-learning portal for updates on office hours, communications, and thesis information.
The course is taught in the second semester, following the calendar and schedule defined by the Department of Economics. Schedule and classrooms are available at the Easyacademy link http://easyacademy.unige.it/portalestudenti/.
Written examination (in italian) with open questions and independent elaboration and discussion, also with external experts (primarily managers), of works carried out in team on specific topics concerning the management of operations, the supply chain and purchasing.
The written exam with open questions guarantees objectivity in the treatment of students and requires the autonomous writing of a logical and clear argument. The questions are formulated to evaluate the student's level of learning, as well as the ability: 1) to independently make connections between the different contents and between theory and practice; 2) to express a critical and updated evaluation; 3) to use the technical terminology of the discipline. Each learning outcome will be assessed through specific questions in the written exam, evaluating clarity of exposition, correctness of the proposed solutions, and appropriate use of technical language.
The development of team work by attending students makes it possible to verify their learning, their ability to apply the acquired notions to specific contexts, the development of soft skills useful for employability, the ability to discuss the solutions developed with experts.
The instructor analyzed and considered the results of the teaching evaluation questionnaires relating to the previous academic year.
Please contact the instructor for any further information not included.
