AIMS AND CONTENT

LEARNING OUTCOMES

At the end of this immersive emotional-intelligence focused course students will learn what soft skills are and how to never overlook them in to be easily efficient and performative and ultimately have a successful career. Soft skills are social attributes that enable you to interact effectively with others. These skills are critical for success in most careers, as they help you build and maintain relationships, navigate complex situations, and achieve your goals. Main objectives are: 1. to learn what the most important and most sought after by employers are: efficient communication, teamwork, problem-solving and time management and how to use them successfully. 2. To practice how to use them efficiently, through a variety of role-playing, writing assignments, peer discussion exercises. 3. As a consequence, learning how to self-reflect, self-evaluate, and peer evaluate, according to the latest research in Business Management known as the Harvard model. 4. Being an effective part of a team meaning that you can work well with different personalities and can collaborate, delegate, and provide support when needed. 5. To learn different leadership models and how to use accordingly to different workplaces. 6. To learn about the future of the Global Economy and specifically the so called “Kind Economy”.

PREREQUISITES

Basic notions of corporate structure and interpersonal communication, applied to the topics of the course.

TEACHING METHODS

• Lectures, with discussion

• Guided study of the textbook

• Guided exercises

SYLLABUS/CONTENT

The course covers: the bases of social perception that contribute to the formation of impressions, the formulation of judgment resulting from the causal attribution process, the roots of prejudice, the implications and possibilities of its reduction (heuristics and errors of human reasoning), in order to improve the outcome in terms of adverse events.

RECOMMENDED READING/BIBLIOGRAPHY

Flin, R., O'Connor, P. & Crichton, M. (2017). Safety at the sharp end: a guide to non-technical skills. CRC Press.

TEACHERS AND EXAM BOARD

Exam Board

SIMONA FRANCESCHINI (President)

FEDERICO RICCI (President)

ANDREA RANDAZZO

RAFFAELE BOLLA (President Substitute)

LESSONS

LESSONS START

https://corsi.unige.it/10378/p/studenti-orario

Class schedule

The timetable for this course is available here: Portale EasyAcademy

EXAMS

EXAM DESCRIPTION

Five open-ended questions on particular topics. Each answer must be brief and closely related to each question (maximum score: 7 points).
Duration: 40 minutes.

Exam schedule