CODE | 83684 |
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ACADEMIC YEAR | 2022/2023 |
CREDITS |
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SCIENTIFIC DISCIPLINARY SECTOR | M-PSI/01 |
TEACHING LOCATION |
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SEMESTER | 2° Semester |
MODULES | This unit is a module of: |
TEACHING MATERIALS | AULAWEB |
The course aims to highlight some psychological themes that may be useful on the one hand to understand the needs of different types of tourists, and on the other to implement correct and effective tourism communication. Topics such as perception, thought processes, emotions, personality traits and communication processes will be addressed with reference to the psychological skills that a graduate in Tourism Science should acquire during his or her training in order to best identify the needs of potential clients, prepare different packages according to the type of tourist, and effectively communicate the proposed offer.
Teasching has as main objectives:
Learning outcomes |
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Frequency of at least 65% of lessons. [in case it is not possible, for health reasons, to take the lessons in presence, they will be delivered remotely in streaming mode].
Use of slides and materials available on the AulaWeb site. Use of tools such as Wooclap and/or H5P for classroom exercises
Students with DSA certification, disability or other special educational needs are advised to contact the teacher at the beginning of the course to agree on teaching and examination methods which, in accordance with the teaching objectives, take into account individual learning methods and provide suitable compensatory tools.
Psychology of tourism: participants are taught the basics of perception, attention, motivation, decision making, and psychological well-being. The knowledge base will be classified in the application fields of the psychology of tourism, such as the formulation of tourism, attention to the characteristics of some target of particular interest, such as the “senior”, in preparing initiatives/tours/attractions aimed at increasing and making competitive the bid proposal.
Psychology of tourism:
: 1. Amoretti G., Varani N. Psicologia e geografia del turismo. Dai motivi del turista all’elaborazione dell’offerta, Libreriauniversitaria.it Edizioni, Padova, 2016 [part I & part III] •[an English translation is available and can be requested to the teacher]. 2. Pearce P.L. Tourist Behaviour and The Contemporary World, Bristol, Channel View Pubblications, 2011[E-book] Articles and supplementary materials will be made available on the Aula Web Site of the course |
Office hours: Prof. Guido F. Amoretti Until February 15th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova From February 21st 2023 to April 4th 2023: Tuesday from 4 p.m. to 5 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova Since April 11th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova Only for Psychology of tourism: From February 27th, 2023 to May 8th, 2023: Monday from 2 p.m. to 3 p.m. - University Centre Imperia Since May 9th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova Only for Tourist Psychology: From March 8, 2023, to April 19, 2023: Wednesday from 1 p.m. to 2 p.m. - University Campus Savona Since April 20th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova For any questions concerning lectures: guido.amoretti@unige.it IN AUGUST OFFICE HOURS FOR STUDENTS ARE SUSPENDED
GUIDO FRANCO AMORETTI (President)
ANTONIO GUERCI (President)
NICOLETTA VARANI
GUIDO FRANCO AMORETTI (President)
ANNA SIRI
Second Semester
February 27th 2023
To be informed about changes in office hours for student, to download teaching materials and to sign up at assessment reserved to persons who have attended the lectures you must register yourself in Aula Web
2 written tests, a multiple-choice test and a simulated interview with potential clients, both conducted in the AulaWeb environment.
Students with DSA certification, disability or other special educational needs are advised to contact the teacher at the beginning of the course to agree on teaching and examination methods which, in accordance with the teaching objectives, take into account individual learning methods and provide suitable compensatory tools.
Psychology of tourism: written test (multiple-choice test on the computer in the AulaWeb environment) at the end of the course which focuses on texts 1 and 2 and on what was said in class and not covered by the texts. Those who pass the test can take a decision test based on the simulation of an interview with potential clients of a tourist agency. The average of the marks obtained in the two written tests represents the final grade. The "reduced" programme is valid only for end-of-course tests and summer appeals. As of the September appeal, the distinction between attendants and non-attendants is no longer valid.
Psychology of tourism: it is permitted to take the examination for a maximum of 5 times over the assessment at the end of the course. The failure to pass the examination on the fourth and on the fifth attempt involves the recording of a negative outcome and, consequently, the inability to take the exam in.a.y. 2022-23. The student who falls, in this case, may take the exam again in.a.y. 2023-24. Students who fail an exam can sit it again at the successive exam date. |
Date | Time | Location | Type | Notes |
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09/01/2023 | 10:00 | IMPERIA | Scritto | |
23/01/2023 | 10:00 | IMPERIA | Scritto | |
06/02/2023 | 10:00 | GENOVA | Scritto | Ore 10 corso Andrea podestà 2 Dio sc d formazione secondo piano corpo A Direzione. |
05/06/2023 | 10:00 | IMPERIA | Scritto | |
19/06/2023 | 10:00 | IMPERIA | Scritto | |
03/07/2023 | 10:00 | IMPERIA | Scritto | |
11/09/2023 | 10:00 | IMPERIA | Scritto |
Additional information for students not attending |
Teaching Methods |
Psychology of tourism: individual learning; evidence of self-check with feedback on the Classroom Web (AulaWeb). |
Reccomended reading/bibliography |
Psychology of tourism: 1. Amoretti G., Varani N. Psicologia e geografia del turismo. Dai motivi del turista all’elaborazione dell’offerta, Libreriauniversitaria.it Edizioni, Padova, 2016 [part I and part III] •[an English translation is available and can be requested to the teacher]. 2. Pearce P.L. Tourist Behaviour and The Contemporary World, Bristol, Channel View Pubblications, 2011[E-book] 3. Amoretti A., Varani N. Viaggiare nella Terza Età. Casi ed esperienze di turismo senior, Carocci, Roma, 2013. [an English translation is available and can be requested to the teacher]. |
Assessment methods |
Psychology of tourism: written test (multiple-choice test on the computer in the AulaWeb envinronment) at the end of the course which focuses on texts 1, 2 and 3. Those who pass the multiple-choice test can take a decision test based on the simulation of an interview with potential clients of a tourist agency. The average of the marks obtained in the two written tests represents the final grade. |