CODE 83684 ACADEMIC YEAR 2022/2023 CREDITS 6 cfu anno 2 SCIENZE DEL TURISMO: IMPRESA, CULTURA E TERRITORIO 9912 (L-15) - IMPERIA SCIENTIFIC DISCIPLINARY SECTOR M-PSI/01 TEACHING LOCATION IMPERIA SEMESTER 2° Semester MODULES Questo insegnamento è un modulo di: ANTROPOLOGY AND PSYCHOLOGY OF THE TOURISM TEACHING MATERIALS AULAWEB AIMS AND CONTENT LEARNING OUTCOMES The course aims to highlight some psychological themes that may be useful on the one hand to understand the needs of different types of tourists, and on the other to implement correct and effective tourism communication. Topics such as perception, thought processes, emotions, personality traits and communication processes will be addressed with reference to the psychological skills that a graduate in Tourism Science should acquire during his or her training in order to best identify the needs of potential clients, prepare different packages according to the type of tourist, and effectively communicate the proposed offer. AIMS AND LEARNING OUTCOMES Teasching has as main objectives: make the student capable of facing up to the issues involved in the various aspects of tourism through the “anthropological approach”. become aware of the close relationship between the human and its environment. provide the basic elements related to some research topics in psychology closely related to the topics addressed by the psychology of tourism. Learning outcomes Knowledge and understanding: students must acquire adequate knowledge and an effective understanding of the fundamentals of anthropology and psychology that are relevant to the construction and communication of the tourist offer. Ability to apply knowledge and understanding: students should be able to apply the acquired knowledge and to understand and solve problems related to the design of tourist offers declined in function of the specific target. Autonomy of judgment: students must know how to use both on a conceptual and operative way acquired knowledge with independent judgement and skills in different contexts. Communication skills: students must acquire the technical language typical of the discipline to communicate clearly and unambiguously with stakeholders specialists and non-specialists. Learning skills: students must develop appropriate learning skills that enable them to continue to deepen in an autonomous way the main topics of the disciplines, especially in the working contexts in which they will operate. TEACHING METHODS Frequency of at least 65% of lessons. [in case it is not possible, for health reasons, to take the lessons in presence, they will be delivered remotely in streaming mode]. Use of slides and materials available on the AulaWeb site. Use of tools such as Wooclap and/or H5P for classroom exercises Students with DSA certification, disability or other special educational needs are advised to contact the teacher at the beginning of the course to agree on teaching and examination methods which, in accordance with the teaching objectives, take into account individual learning methods and provide suitable compensatory tools. SYLLABUS/CONTENT Psychology of tourism: participants are taught the basics of perception, attention, motivation, decision making, and psychological well-being. The knowledge base will be classified in the application fields of the psychology of tourism, such as the formulation of tourism, attention to the characteristics of some target of particular interest, such as the “senior”, in preparing initiatives/tours/attractions aimed at increasing and making competitive the bid proposal. RECOMMENDED READING/BIBLIOGRAPHY Psychology of tourism: : 1. Amoretti G., Varani N. Psicologia e geografia del turismo. Dai motivi del turista all’elaborazione dell’offerta, Libreriauniversitaria.it Edizioni, Padova, 2016 [part I & part III] •[an English translation is available and can be requested to the teacher]. 2. Pearce P.L. Tourist Behaviour and The Contemporary World, Bristol, Channel View Pubblications, 2011[E-book] Articles and supplementary materials will be made available on the Aula Web Site of the course TEACHERS AND EXAM BOARD GUIDO FRANCO AMORETTI Ricevimento: Prof. Guido F. Amoretti Until February 15th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova From February 21st 2023 to April 4th 2023: Tuesday from 4 p.m. to 5 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova Since April 11th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova Only for Psychology of tourism: From February 27th, 2023 to May 8th, 2023: Monday from 2 p.m. to 3 p.m. - University Centre Imperia Since May 9th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova Only for Tourist Psychology: From March 8, 2023, to April 19, 2023: Wednesday from 1 p.m. to 2 p.m. - University Campus Savona Since April 20th 2023: Tuesday from 2 p.m. to 3 p.m. Room 2A3 - Main Building (Corpo A) 2nd floor - Corso A. Podestà 2 - Genova For any questions concerning lectures: guido.amoretti@unige.it IN AUGUST OFFICE HOURS FOR STUDENTS ARE SUSPENDED Exam Board GUIDO FRANCO AMORETTI (President) ANNA SIRI (President) LESSONS LESSONS START Second Semester February 27th 2023 To be informed about changes in office hours for student, to download teaching materials and to sign up at assessment reserved to persons who have attended the lectures you must register yourself in Aula Web Class schedule PSYCHOLOGY OF TOURISM EXAMS EXAM DESCRIPTION 2 written tests, a multiple-choice test and a simulated interview with potential clients, both conducted in the AulaWeb environment. Students with DSA certification, disability or other special educational needs are advised to contact the teacher at the beginning of the course to agree on teaching and examination methods which, in accordance with the teaching objectives, take into account individual learning methods and provide suitable compensatory tools. ASSESSMENT METHODS Psychology of tourism: written test (multiple-choice test on the computer in the AulaWeb environment) at the end of the course which focuses on texts 1 and 2 and on what was said in class and not covered by the texts. Those who pass the test can take a decision test based on the simulation of an interview with potential clients of a tourist agency. The average of the marks obtained in the two written tests represents the final grade. The "reduced" programme is valid only for end-of-course tests and summer appeals. As of the September appeal, the distinction between attendants and non-attendants is no longer valid. Psychology of tourism: it is permitted to take the examination for a maximum of 5 times over the assessment at the end of the course. The failure to pass the examination on the fourth and on the fifth attempt involves the recording of a negative outcome and, consequently, the inability to take the exam in.a.y. 2022-23. The student who falls, in this case, may take the exam again in.a.y. 2023-24. Students who fail an exam can sit it again at the successive exam date. Exam schedule Data appello Orario Luogo Degree type Note 09/01/2023 10:00 IMPERIA Scritto 23/01/2023 10:00 IMPERIA Scritto 06/02/2023 10:00 GENOVA Scritto 05/06/2023 10:00 IMPERIA Scritto 19/06/2023 10:00 IMPERIA Scritto 03/07/2023 10:00 IMPERIA Scritto 11/09/2023 10:00 IMPERIA Scritto FURTHER INFORMATION Additional information for students not attending Teaching Methods Psychology of tourism: individual learning; evidence of self-check with feedback on the Classroom Web (AulaWeb). Reccomended reading/bibliography Psychology of tourism: 1. Amoretti G., Varani N. Psicologia e geografia del turismo. Dai motivi del turista all’elaborazione dell’offerta, Libreriauniversitaria.it Edizioni, Padova, 2016 [part I and part III] •[an English translation is available and can be requested to the teacher]. 2. Pearce P.L. Tourist Behaviour and The Contemporary World, Bristol, Channel View Pubblications, 2011[E-book] 3. Amoretti A., Varani N. Viaggiare nella Terza Età. Casi ed esperienze di turismo senior, Carocci, Roma, 2013. [an English translation is available and can be requested to the teacher]. Assessment methods Psychology of tourism: written test (multiple-choice test on the computer in the AulaWeb envinronment) at the end of the course which focuses on texts 1, 2 and 3. Those who pass the multiple-choice test can take a decision test based on the simulation of an interview with potential clients of a tourist agency. The average of the marks obtained in the two written tests represents the final grade.
