AIMS AND LEARNING OUTCOMES

The course aims to provide students with the basic elements useful for understanding the functioning of the organization of companies and other social institutions.

The course aims to provide students with the basic elements useful for understanding the functioning of the organization of companies and other social institutions through all the methods of analysis of organizational and management processes within the NHS.

The course aims to:
1. Provide students with the basic elements useful for understanding the functioning of the organization of companies and other social institutions;
2. provide organizational planning criteria and tools applicable at the level of the companies operating within the National Health Service.
At the end of the course, the student will be able to know, critically evaluate, distinguish, analytically describe and explain the functioning of a company's organization through the methods of analysis of organizational and managerial processes acquired.

TEACHING METHODS

The course is held in the second academic semester through lectures that will make use of slide projections available on Aulaweb and discussions on in-depth topics.

SYLLABUS/CONTENT

1. The company system. The object of the company organization
Definitions: organization, firm, enterprise, system. Corporate balance. The possible legal forms of enterprise. The fundamental variables: organizational structure, organizational power, operational mechanisms. Organizational models and corporate resources (human, technical, financial).
2. The organizational structure
The various types of organization (unitary hierarchical, functional, divisional, matrix, project). Staff functions and line functions. The principle of hierarchy. The division of labour. Choosing the best structure. Organizational responses in the new environmental context.
3. The operational mechanisms
Coordination and integration mechanisms. Vision, mission, planning, programming. The management of organizational conflicts. Process organization. Management and development of human resources. Evaluation mechanisms. Motivation mechanisms. Reward and sanction mechanisms. Control mechanisms.
4. The health production process
Allocative efficiency and productive efficiency. Supply and demand in healthcare. The main variables. Economy of scale and scope. The main indicators. Social costs, integrated healthcare, pharmaceutical expenditure.

RECOMMENDED READING/BIBLIOGRAPHY

- G. Costa, P. Gubitta, Corporate organization: markets, hierarchies and conventions, McGraw-Hill, Milan, 2008, Second Edition.
- F. Isotta, Company organization. Design theories, models and techniques, Cedam 2004.
- H. Tosi, M. Pilati, Organizational behavior, Milan, EGEA, 2008, Third Edition, February 2017.
- P. Mckenna, D. Maister, First among equals: how to manage a group of professionals, The Free Press, NY, 2002.
- H. Vogel, Entertainment Industry Economics, chapters I, III, IV and V, Cambridge University Press, 2007.