Skip to main content
CODE 98193
SEMESTER 1° Semester
Propedeuticità in ingresso
Per sostenere l'esame di questo insegnamento è necessario aver sostenuto i seguenti esami:


The course focusses on the development of the specialised language needed by those who are working in the tourist industry, insisting on the lexical fields of reception and territory, from catering to cultural heritage, from transport to management. Specific reference will be made to the touristic and territorial scenario of the Liguria region but also, where useful, to other regions/ countries the students may be interested in.






The course is aimed at providing the students with the tools for effective communication in the English language within the touristic and territorial field. Starting from a B1 level of the Common European Framework of Reference for Languages - which is the minimum entrance prerequisite for the course – it is meant to take the learners to at least a B2 level. Practice will be given in all language skills, written and oral, receptive and productive, coupled with a transversal reflection on grammar and vocabulary issues. The focus will be on the most recurring structures and semantic fields of English for tourism and territorial studies, in relation to which written and oral texts and discussion topics will be set.


In particular, the aim of the course is to enhance the students’ productive and receptive skills of the English language in reading, writing, listening and speaking, to consolidate and complete their knowledge of grammar and to introduce and practice lexical structures (single lexemes but also, and above all, idioms and collocations) pertaining to the fields of transport, accommodation and catering; of territory and climate, of culture and tourist attractions; of dealings with the public, organization of tours and events; of planning, management, statistics and predictions, advertising.  

By the end of the course, students are also expected to:

  1. Be able to understand how to apply the acquired knowledge and solve problems relating to the use of the English language in a touristic and territorial environment;
  2. Be able to use the acquired knowledge, both on the conceptual and the operational level, with autonomous assessment skills in the different applicational contexts;
  3. Acquire the ability to communicate effectively, in the target language, concepts concerning the tourist industry; 
  4. Develop appropriate learning skills, which will enable them to go on autonomously expanding on the relevant topics and maintaining the acquired knowledge of the target language, enriching it in time with the use of new vocabulary and structures.    



The students must have a competence of the English language corresponding at least to the B1 level of the Common European Framework of Reference for Languages.


The prevalent teaching mode will not be lecture-style but rather interactive and participatory. In order to maximise exposure to English, instruction will be conducted in a content and language integration (CLIL) perspective, so that the vehicular language will be systematically used in the vast majority of classroom exchanges. Task-based, problem-solving and flipped-classroom techniques will be aimed at triggering active learning and autonomous processing.


The course is based on a series of topics that will be presented, discussed and elaborated on in the English language, insisting on the lexis and structures inherent in the semantic fields of tourism and territory. All skills, oral and written, productive and receptive, will be practiced, with insights into vocabulary and grammar that will help the students achieve at least a B2 level of the CEFR for languages. However, the lessons will be primarily made up of communicative activities (tasks, reflections, discussions, problem-solving) prompted by listenings and readings concerning the themes at hand, and often including some written processing. In particular, the relevant topics will be as follows:


  • Tourism trends and motivations
  • Advertising and publicity; Marketing
  • Dealing with figures and statistics; making predictions
  • Business plans, business meetings
  • Transport and travel
  • Accommodation
  • Food and restaurants
  • Heritage and culture
  • Attractions and activities
  • Guided tours; speaking to a group
  • Managing events
  • Dealing with the public (offering advice, dealing with complaints); customer service
  • Careers and interviews
  • Geography, weather and climate
  • Risk and disasters


While these topics are generally applicable to any context, constant reference will be made to the situation in Liguria.




Strutt, Peter (2013) English for International Tourism. Upper intermediate. Harlow, UK: Pearson Education Limited. [main coursebook]


Strutt, Peter (2013) English for International Tourism. Intermediate. Harlow, UK: Pearson Education Limited.

Jones, Leo (2005) Welcome! Student's Book: English for the Travel and Tourism Industry. Cambridge: CUP.  

Prati, Anna and Noble, John (2009) Gate 8. English for tourism. Milan: Trevisini Editore


Exam Board





First semester, 26th September 2022.

Class schedule




Tasks and projects assigned in the class, together with the lecturer’s observation of communicative situations and self-assessment activities, will provide matter for continuous assessment that will integrate the results of the final examination. This latter will include a written part, including reading, grammar and vocabulary activities (e.g.  choice, fill in the blanks), besides a few open-ended questions on the course programme, while the oral will consist of a discussion in English on the themes dealt with during the lessons. 

Non-attenders, who cannot be assessed on a continuous basis, will be required to produce a further essay in English, which they will have to hand in within the oral exam date and discuss on that occasion.



Assessment methods thus consist of unstructured, semi-structured and structured testing.

Unstructured testing involves continuous assessment of tasks, projects and communicative situations in which the students are expected to actively participate and to be able to understand and tackle tasks and problems relating to the touristic and territorial environment, using the English language in an appropriate way.

Semi-structured testing comprises that part of the examination in which the students are expected to understand and reply – in the English language - to open-ended questions about the course contents and, for non-attenders, also the production of a written text and its discussion during the examination.

Structured testing corresponds to the part of the final examination which is aimed at testing the candidates' lexical and grammatical knowledge by means of multiple-choice questions and fill-in-the-blanks tasks. 


Exam schedule

Data Ora Luogo Degree type Note
12/01/2024 10:00 GENOVA Scritto + Orale
29/01/2024 10:00 GENOVA Scritto + Orale
13/02/2024 10:00 GENOVA Scritto + Orale
23/05/2024 10:00 GENOVA Scritto + Orale
07/06/2024 10:00 GENOVA Scritto + Orale
28/06/2024 10:00 GENOVA Scritto + Orale
12/07/2024 10:00 GENOVA Scritto + Orale
11/09/2024 10:00 GENOVA Scritto + Orale


As anticipated above, prerequisite for the course is a competence of the English language at least equal to the B1 level of the Common European Framework of Reference for Languages.

The students are also recommended to bring along their own copy of the coursebook (Strutt, Peter (2013) English for International Tourism. Upper intermediate. Harlow, UK.: Pearson Education Limited)from the first lesson.