CODE 80427 ACADEMIC YEAR 2023/2024 CREDITS 6 cfu anno 1 MANAGEMENT 8707 (LM-77) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR SECS-P/08 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 2° Semester TEACHING MATERIALS AULAWEB OVERVIEW Course description Operations Management today plays a key role in the acquisition of a sustainable and defensible competitive advantage. The course aims to introduce the student to the theoretical foundations and practical applications of the discipline, focusing in particular on operations and supply chain management and purchasing and supplier management. AIMS AND CONTENT LEARNING OUTCOMES The course aims to provide students with the knowledge and skills to understand the role of Operations Management in the creation of value, highlighting its fundamental contribution to the acquisition of a lasting competitive advantage on a global scale. The course deals with the analysis and implementation of principles, methodologies and tools of Operations Management, Procurement and Supply Chain Management applied to multiple business contexts, from industrial to high service and relational content. AIMS AND LEARNING OUTCOMES The aim of the course is to provide students with the theoretical and operational foundations of Operations Management, Supply Chain Management and Procurement Supplier Management to - develop a critical understanding of its role in the creation of business value - develop skills in the use of certain tools in the context of business decision-making processes - to develop the ability to analyse business experiences gained in different market contexts. The course aims to train professionals capable of - describing the principles, methodologies and tools that govern Operations, Supply Chain and Purchasing at both strategic and operational levels - developing adequate learning skills in order to be able to continue to update the main topics covered, also independently - applying the acquired knowledge to real situations and solve problems related to specific business and corporate contexts - using the knowledge acquired with autonomous evaluation skills - using the technical language of the discipline in order to communicate clearly and converse both with interlocutors who are specialists in the same discipline and with specialists from different business functions - managing their own social interactions with a collaborative attitude and constructive communication - developing their own creativity and critical thinking PREREQUISITES To better address the course, however, familiarity with some issues learned in BA courses are highly recommanded, i.e.: Supply chain and economic sectors Economies of scale, scope, experience Cost classifications Sources of competitive advantages Organizational structures Managerial approaches production- and market-driven Specificities of BtB and BtC markets Market research Corporate and competitive strategies Financial aspects: cash flow and working capital Media, variance and indicator TEACHING METHODS Lectures, case analyses, operational and interactive seminars held by managers and entrepreneurs. Students will also face individual and team assignments, as well as a project team work aimed at solving a business case to be presented and discussed also with external actors (in primis managers). The course is taught in Italian. SYLLABUS/CONTENT Operations Management in the strategic decision-making process of firms, the supply chains and networks The Operations Manager's strategic role in creating the value of 21st century economic systems Operations management Process management and innovation creation Supply Chain Management Procurement Management Supplier Management Measurement of operations economic performance RECOMMENDED READING/BIBLIOGRAPHY The textbooks will be indicated on Aulaweb, together with other bibliographical indications for in-depth study of the topics addressed in the course. See also information published on Aulaweb. TEACHERS AND EXAM BOARD SILVIA BRUZZI Ricevimento: In order to schedule a one-to-one meeting please send an email to: silvia.bruzzi@unige.it Exam Board SILVIA BRUZZI (President) CLARA BENEVOLO GIORGIA PROFUMO RICCARDO SPINELLI LESSONS LESSONS START Second semester. Class schedule OPERATIONS MANAGEMENT EXAMS EXAM DESCRIPTION Written examination (in italian) with open questions and independent elaboration and discussion, also with external experts (primarily managers), of work carried out in team on specific topics concerning the management of operations, the supply chain and purchasing. ASSESSMENT METHODS The written exam ensures objectivity in the treatment of the students and requires them to write a logical and clear speech on their own. The questions are formulated in such a way as to assess the student's degree of learning, as well as their ability 1) to make autonomous connections between the various contents and between theory and practice, 2) to express a critical and up-to-date evaluation, 3) to use the technical terminology of the discipline. The development of team work makes it possible to verify the students' learning, their ability to apply the acquired notions to specific contexts, the development of soft skills useful for employability, the ability to discuss the solutions developed with experts. Exam schedule Data appello Orario Luogo Degree type Note 15/01/2024 11:00 GENOVA Scritto 30/01/2024 11:00 GENOVA Scritto 28/05/2024 11:00 GENOVA Scritto 11/06/2024 11:00 GENOVA Scritto 08/07/2024 11:00 GENOVA Scritto 02/09/2024 11:00 GENOVA Scritto FURTHER INFORMATION OpenBadge PRO3 - Soft skills - Creazione progettuale base 1 - A PRO3 - Soft skills - Sociale base 1 - A