OVERVIEW

CLINICAL GOVERNANCE AND QUALITY IN REHABILITATION

The Clinical Governance is a global approach to healthcare management that focuses on people's needs. Doing the right thing, at the right time, at the right place is the synthesis of the concept of technical quality. To achieve this goal, methodologies and tools such as guidelines and assistance based on efficacy testing, clinical risk management, information systems, training, multiprofessional integration and performance evaluation are used.

AIMS AND CONTENT

LEARNING OUTCOMES

The goals of rehabilitation are “to gain health" and  to see the person with disability and limitation of participation no longer as "ill", but as a "person with rights". Therefore, the task of rehabilitation is to define the "person", then to accomplish all the health interventions needed to reach the person, in the light of the actual empowerment, the conditions of the highest possible level of participation in relation to his / her own will and context. Through the Clinical Governance and its tools, the health and non-sanitary components of the rehabilitation work are synergistic.

AIMS AND LEARNING OUTCOMES

The course aims to provide students the ability to understand and solve issues related to:

1) QUALITY

• Know the evolution of the concept of Quality.
• Know what is a quality-oriented organization: the Quality System. Identify tools to reach Quality. Understand the concepts of effectiveness, efficiency, accessibility, appropriateness, competence, user satisfaction.

2) CLINICAL GOVERNANCE

• Know the difference between the concept of Governo Clinico and Clinical Governance
• Interpret the Clinical Governance as a Manager / Clinical Integration System.
• Identify the role of Rehabilitation healthcare staff in the pursuit of Clinical Governance.
• Know the tools of the Clinical Government.

3) RISK MANAGEMENT

• Understand the importance of learning from Adverse Events.
• Know the Root Causes Analisys and the Incident Reporting System
• Understand the Importance of implementing corrective actions and of assessing the effectiveness of Good Practice

TEACHING METHODS

Lectures (8 hours).

Lectures are performed in all the teaching location by owners teachers and are explained with slides. The Students/Teachers percentage report allows a direct comparison and an use of collaborative methodology, discussion about rehabilitation and working groups.

SYLLABUS/CONTENT

1) QUALITY

• Definitions. Quality-oriented organization: the Quality System.
• Efficiency, accessibility, appropriateness, competence, satisfaction.

2) CLINICAL GOVERNANCE

• Clinical Governance: Manager / Clinical Integration System.
• Role of Rehabilitation healthcare staff. Clinical Governance Tools.

3) RISK MANAGEMENT

• Learn from Adverse Events.
• Root Causes Analysis. Incident Reporting.
• Implementation of corrective actions.
• Evaluating effectiveness on Good Practices.

RECOMMENDED READING/BIBLIOGRAPHY

The slides used during lectures and other educational materials (such as in-depth tutorial, E-book) will be provided by teachers; they may also indicate books, articles and scientific journals.

The notes taken during the lectures and material provided by teachers are sufficient for the exam.

It is suggested as text / support articles: http://www.salute.gov.it/portale/temi/p2_5.jsp?lingua=italiano&area=veterinari&menu=qualita

TEACHERS AND EXAM BOARD

Exam Board

STEFANIA RASPINO (President)

GIORGIO CERNIGLIA

PAOLA MACCAGNO

ANNAPAOLA MAZZA

DANIELA GARAVENTA (President and Coordinator of Integrated Course)

LESSONS

LESSONS START

Lessons: from october to december

Class schedule

CLINICAL MANAGEMENT AND QUALITY OF REHABILITATION

EXAMS

EXAM DESCRIPTION

Oral interview / Quizzes / Project work mainly directed to ensure a proper understanding of the theory discussed in the course.

Available 2 examination date in winter (January and February) and 5 in summer (June, July and September).

ASSESSMENT METHODS

The assessment method is explained during the lessons.

The exam consists of an oral interview based on the lectures and on the program, to evaluate knowledge and critical thinking of the student. The student have to prove his competence to critically analyze management issues with a view to Quality.

FURTHER INFORMATION

Pre-requisites:

Some knowledge on fundamentals of healthcare system

Office hours for students on e-mail appointment: