AIMS AND CONTENT

LEARNING OUTCOMES

The course focuses on project methods with particular attention to the Italian experience of component design.

AIMS AND LEARNING OUTCOMES

The course  aims to develop a design oriented approach capable of combining different factors: from the configuration of the design in the public space, to the processes of use and user engagement. The student will delve into the material aspects that define urban space, as well as the technological components and services that structure its interaction, in order to enhance the perceptive and sensorial components of the space, with a view to environmental and social sustainability.

The objective of the course is to train the professional figure of the designer capable to develop innovative solutions that improve the level of engagement and quality of interaction among individuals and with the urban context, focusing on in-depth analysis of the needs of any kind of users.

AIMS AND LEARNING OUTCOMES

The course aims to provide the basic tools - both theoretical and technical - for the design and development of products at different scales and in different contexts with a focus on the development of skills that lead the designer to be able to:

- analyze the different contexts and elements influencing and shaping collective spaces in order to provide new solutions in line with contemporary social, cultural and economic needs;

- understand the network of actors at play in the transformation processes of public space in the construction of strategies of dialogue and involvement;

- designing equipment and furnishing systems, communication systems, etc. for public space;

In particular, competences built on the following elements are considered learning outcomes

- ability to apply knowledge, understanding and problem-solving skills to new or unfamiliar topics, set in broader (or interdisciplinary) contexts related to one's field of study

- ability to communicate clearly and unambiguously the conclusions of the design process, as well as the underlying knowledge and rationale, to specialist and non-specialist interlocutors.

- ability to manage complex processes, from the conception to the development of innovative projects.

- ability to understand and build deep relationships between products and services, to organize and fire out supply chains focused on sustainable processes

- ability to produce not only a concept but a systemic process with an holistic view, with a particular attention to the target,  involved stakeholders, and different kind of  flows (material, digital, economic, …) engaged into the system produced

TEACHING METHODS

Lectures, brainstorming and group discussions, exercises and theoretical-practical elaborations. Through their own pathway each student - individually or in groups - will produce all the artifacts from the design research to the physical three-dimensional model.

In service design, using design thinking approach, students will produce the journey map, stakeholders and system map the visualize immaterial process.

SYLLABUS/CONTENT

The workshop activity is structured in different moments that integrate research, design activities, management of the design process, up to the feasibility check.

One theoretical-practical activities is planned, integrating product and service design competences. This activity will be accompanied by lectures on the culture of the project, aimed at framing the social, cultural and economic context in which the project takes place.

Product design

On the topic of urban technologies for inclusive engagement the students will develop solutions that improve the level of engagement and quality of interaction among individuals and with the urban context, focusing on in-depth analysis of the interaction needs of abled and impaired individuals.  

Service design

In the service design part students develop solutions regarding material and immaterial aspects that produce an experience thanks to the service design tools and methodologies. Starting from a problem setting,  students will have to find the right wickness point and develop a sustainable answer starting from the existing context, improving what already exists.

PREREQUISITES

Basic knowledge of representation, in particular through freehand drawing, technical drawing and the creation of three-dimensional environments, is required for class.

In detail, the following basics are necessary

- good knowledge of materials, their performance and use in the field of design;

- ability in the use of two-dimensional, three-dimensional and rendering programmes, as well as graphic representation;

- good awareness of visual communication issues.

RECOMMENDED READING/BIBLIOGRAPHY

Morelli, De Götzen, Simeone (2020). Service Design Capabilities. Springer, Cham, Switzerland 

Penin, L. (2017). An introduction to service design. Design the invisible. London: Bloomsbury Publishing. 

Stickdorn, M. (2011). This Is Service Design Thinking: Basics, Tools, Cases. Hoboken: Wiley. 

Stickdorn, M., Hormess, M., Lawrence, A., e Schneider J. (2018). This Is Service Design Doing: Applying Service Design Thinking in the Real World; a Practitioners` Handbook. First edition. Sebastapol, CA: O’Reilly.

TEACHERS AND EXAM BOARD

LESSONS

LESSONS START

Second semester

Class schedule

The timetable for this course is available here: Portale EasyAcademy

EXAMS

EXAM DESCRIPTION

The exam is the final presentation of the assignments given during teaching in both printed and digital mode.

Students will be assessed on the basis of the quality of the exercises and projects carried out during class.

There will be 4 exam appointments for the summer session (June, July and September) and 2 exam appointments for the winter session (mid-January-February). No special appeals will be granted outside the periods indicated in the course regulations, except for out-of-session students.