CODE 114772 ACADEMIC YEAR 2024/2025 CREDITS 3 cfu anno 1 ELECTRONIC ENGINEERING 11780 (LM-29) - GENOVA LANGUAGE English TEACHING LOCATION GENOVA SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The course provides knowledge of the methodologies and tools that organizations can use so that their members are able to effectively manage the complexity of cognitive and social processes that regulate the formation of impressions and promote adequate decisions in the organizational context. AIMS AND CONTENT LEARNING OUTCOMES This subject aims to provide knowledge on the soft and meta-level skills required of professionals by the complex organizational contexts that characterize the world of work. AIMS AND LEARNING OUTCOMES 1. Knowledge and understanding: acquisition of training on the non-technical skills needed in the workplace. 2. Ability to apply knowledge and understanding: correct management of professional relationships. 3. Autonomy of judgment: knowing how to detect problems and correct management of communication. 4. Communication skills: knowing how to express the logical concatenation in the decision-making process and adequate argumentation relating to the correct management of professional relationships. 5. Learning ability: degree of participation in the teaching, monitoring and final evaluation activities envisaged by the course. PREREQUISITES Basic notions of corporate structure and interpersonal communication, applied to the topics of the course. TEACHING METHODS • Lectures, with discussion • Guided study of the textbook • Guided exercises SYLLABUS/CONTENT The course covers: the bases of social perception that contribute to the formation of impressions, the formulation of judgment resulting from the causal attribution process, the roots of prejudice, the implications and possibilities of its reduction (heuristics and errors of human reasoning), in order to improve the outcome in terms of adverse events. RECOMMENDED READING/BIBLIOGRAPHY Flin, R., & O'Connor, P. (2017). Safety at the sharp end: a guide to non-technical skills. CRC Press. TEACHERS AND EXAM BOARD FEDERICO RICCI Ricevimento: Online, to be agreed with the teacher: federico.ricci@edu.unige.it Exam Board FEDERICO RICCI (President) DANIELE CAVIGLIA (President Substitute) ANDREA SBARBARO (President Substitute) LESSONS LESSONS START 02/10/2024 Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS EXAM DESCRIPTION Written test ASSESSMENT METHODS Written report Exam schedule Data appello Orario Luogo Degree type Note 15/01/2025 14:00 GENOVA Scritto Aula B6 Durata 60' 29/01/2025 14:00 GENOVA Scritto Aula B6 12/02/2025 14:00 GENOVA Scritto Aula B6 Durata 60' 25/06/2025 14:00 GENOVA Scritto Aula B6 Durata 60' 09/07/2025 14:00 GENOVA Scritto Aula B7 Durata 60' 03/09/2025 14:00 GENOVA Scritto Aula B6 Durata 60'