OVERVIEW

The teaching is aimed at presenting the conceptual and methodological foundations of the psychology of organizations, declining them through the main themes and constructs of research and professional action. In particular, the functioning of organizations and the variables that influence the behavior of people at work will be contextualized in the context of services and operational contexts close to social professions.

AIMS AND CONTENT

LEARNING OUTCOMES

The course introduces to the complexity of intervention in organizations and specifically to service organizations: Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. The training setting provides lectures, learning by experience and group work.

AIMS AND LEARNING OUTCOMES

The course aims to build a conceptual framework of reference that allows students to analyze, from different points of view, the world of organizations, production processes, working methods and management and provision of services, as well as that of the functioning of working groups and relations between groups.

At the end of the course the student must:
know the main theoretical reference models and some of the most widespread research and intervention practices in the organizational field;
knowing how to recognize the different psychosocial factors that influence organizational functioning;
being able to critically read the dynamics of organizational coexistence in order to increase individual and collective effectiveness and well-being.

PREREQUISITES

Knowledge acquired in the field of SOCIOLOGY, GROUP AND COMMUNITY PSYCHOLOGY and SOCIAL PSYCHOLOGY, as well as in the organization of social service, are considered useful prerequisites.

TEACHING METHODS

The training setting provides lectures, learning by experience and group work.

SYLLABUS/CONTENT

Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation.

RECOMMENDED READING/BIBLIOGRAPHY

1. CHMIEL, N., FRACCAROLI, F. & SVERKE, M. (2019). Introduzione alla psicologia delle organizzazioni. Bologna: Il Mulino (saranno esclusi alcuni capitoli)
2. OLIVETTI MANOUKIAN, F. (2015) Oltre la crisi, Cambiamenti possibili nei servizi sociosanitari, MIlano: Guerini e associati.

Bibliography for foreign students will be defined during the course

TEACHERS AND EXAM BOARD

LESSONS

LESSONS START

Classes are scheduled to begin on Monday, September 15th.

Class schedule

The timetable for this course is available here: Portale EasyAcademy

EXAMS

EXAM DESCRIPTION

Oral exam

ASSESSMENT METHODS

For attending students
The oral exam will focus on the two texts, with constant reference to the cases and other materials presented in class, which may not necessarily all be available on AulaWeb.

For non-attending students
The oral exam will focus on the two texts. All slides uploaded to AulaWeb are also considered exam material.
The oral exam is designed to assess mastery of the acquired knowledge, both in terms of completeness and depth.

The following criteria will be used in the assessment:
- the quality of the presentation
- the correct use of specialized vocabulary
- the ability to 'apply' the acquired knowledge, that is, to relate the learned constructs and concepts in order to draw operational insights both in terms of work behavior and organizational performance.

Students with a disability or learning disability certification may request compensatory measures (e.g., additional time, concept maps and diagrams, and modifications to the written/oral format) during the exams, following the procedure outlined in the guidelines (p. 5) published here.

For further information, please contact the Department's contact professor at Isa.Fanlo@unige.it

FURTHER INFORMATION

Ask the professor for other information not included in the teaching schedule