CODE 67370 ACADEMIC YEAR 2025/2026 CREDITS 1 cfu anno 3 MEDICINA E CHIRURGIA 8745 (LM-41) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR M-PSI/08 TEACHING LOCATION GENOVA SEMESTER 1° Semester MODULES Questo insegnamento è un modulo di: CLINICAL DIAGNOSIS TEACHING MATERIALS AULAWEB AIMS AND CONTENT AIMS AND LEARNING OUTCOMES To provide students with the methodological foundations of communication skills. To understand the principles and skills that govern the professional relationship between the doctor, the patient, and their family members. To learn tools for conducting the clinical interview (Calgary-Cambridge Communication Model) and develop communication and relational skills for handling difficult conversations (e.g., delivering bad news). To understand and assess the doctor's attitudes toward the doctor-patient relationship. By the end of the course, students should be able to: Understand and apply the communication and relational tools specific to the medical profession when interacting with patients and their families. Describe the communicative and relational aspects that characterize, in particular, difficult conversations. Identify the complexity factors related to the internal world of the doctor. TEACHING METHODS Lectures, focus groups, presentation and discussion of clinical cases. Students with valid certifications for Specific Learning Disabilities (SLD), disabilities, or other educational needs are encouraged to contact the instructor and the disability coordinator of the School/Department at the start of the course to arrange any possible educational accommodations, while respecting the course's objectives and addressing individual learning needs. SYLLABUS/CONTENT Understand the principles of interpersonal communication and refer to key theoretical models. Recognize communication as a process from cognitive, emotional, and social perspectives. Recognize different communication styles and social skills underlying interaction with others. Improve active listening, the ability to give and receive feedback, and conflict management. Recognize the mechanisms and factors involved in problematic or failed communication. The motivational sources of interpersonal behavior: the principle of cooperation and the principle of competition. Barriers to communication. RECOMMENDED READING/BIBLIOGRAPHY The material presented during lectures will be made available on Aulaweb. For students with disabilities and SLD requiring specific educational support, please refer to the university website: https://unige.it/disabilita-dsa For further reading: Moja E., Vegni E. (2000) La visita medica centrata sul paziente (The Patient-Centered Medical Visit), Cortina, Milan. TEACHERS AND EXAM BOARD NICOLA GIOVANNI GIRTLER Ricevimento: To be arranged via email: nicolagirtler@unige.it Neurology Clinic, Ground Floor Largo P. Daneo 3 ANDREA BRUGNOLO Ricevimento: Office hours via Microsoft Teams or in person at the Neurology Clinic (Largo Daneo 3 - Fondi), by appointment (email: andrea.brugnolo@unige.it) Exam Board GIANLUCA DAMONTE (President) JOSEPH MICHAEL LEE (President) LESSONS Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS EXAM DESCRIPTION Attendance at professional training sessions is required. Oral exam on the topics presented during the lectures.
