CODE 104851 ACADEMIC YEAR 2025/2026 CREDITS 2 cfu anno 2 INTERNET AND MULTIMEDIA ENGINEERING 10378 (LM-27) - GENOVA 3 cfu anno 1 INTERNET AND MULTIMEDIA ENGINEERING 11962 (LM-27) - GENOVA LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester 2° Semester TEACHING MATERIALS AULAWEB OVERVIEW There’s no such thing as Soft Skills They want us to believe that soft skills are unteachable, unmeasurable and hence, unimportant. This presentation will challenge each one of these assumptions. From the Ancient Greeks to today’s leaders the evidence is clear these skills are not soft at all. They are essential to living a good life, creating a good community and having meaningful employment. Soft skills are wanted by most employers and needed for most jobs. Are you someone that other people in your organisation/department and industry like to walk with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along? Your academic degrees and tech skills are not enough for long term career success: YOU NEED TO BECOME EXCELLENT IN YOUR SOFT (not so soft) SKILLS. We will show how EQ matters heaps more than IQ and why emotional intelligence is what makes a business successful. We will introduce new trends like Peer Reviews and the Kindness Economy and how a new caring Leadership is possible, but only if you fail hard. AIMS AND CONTENT LEARNING OUTCOMES At the end of this immersive emotional-intelligence focused course students will learn what soft skills are and how to never overlook them in to be easily efficient and performative and ultimately have a successful career. Soft skills are social attributes that enable you to interact effectively with others. These skills are critical for success in most careers, as they help you build and maintain relationships, navigate complex situations, and achieve your goals. Main objectives are: 1. to learn what the most important and most sought after by employers are: efficient communication, teamwork, problem-solving and time management and how to use them successfully. 2. To practice how to use them efficiently, through a variety of role-playing, writing assignments, peer discussion exercises. 3. As a consequence, learning how to self-reflect, self-evaluate, and peer evaluate, according to the latest research in Business Management known as the Harvard model. 4. Being an effective part of a team meaning that you can work well with different personalities and can collaborate, delegate, and provide support when needed. 5. To learn different leadership models and how to use accordingly to different workplaces. 6. To learn about the future of the Global Economy and specifically the so called “Kind Economy”. AIMS AND LEARNING OUTCOMES Main goal of this course is to solicit individual awareness on the so called soft skills. These are skills necessary to develop the ability to adapt and thrive within complex settings, like corporations, organisations and communities. Both the right mindset and behavioural change facilitate quick growth and success for each individual and group of individuals. Concepts as resilience, emotional intelligence, communication, and empathetic listening will be introduced, alongside with cutting-edge theories such as “the kindness economy”, “peer reviews” and “leadership by caring”; self-inquiry, reflection, learning-by-doing and mindfulness, the tools taught in order to achieve the above goal. TEACHERS AND EXAM BOARD SIMONA FRANCESCHINI FEDERICO RICCI Ricevimento: Online, to be agreed with the teacher: federico.ricci@edu.unige.it Exam Board SIMONA FRANCESCHINI (President) FEDERICO RICCI (President) ANDREA RANDAZZO RAFFAELE BOLLA (President Substitute) LESSONS LESSONS START https://corsi.unige.it/10378/p/studenti-orario Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS Exam schedule Data appello Orario Luogo Degree type Note 12/01/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 23/01/2026 14:00 GENOVA Scritto Prof. Ricci (IME) 02/02/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 13/02/2026 09:00 GENOVA Orale 20/02/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 09/06/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 10/06/2026 14:00 GENOVA Scritto Prof. Ricci (IME) 01/07/2026 14:00 GENOVA Scritto Prof. Ricci (IME) 02/07/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 15/07/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 15/07/2026 14:00 GENOVA Scritto Prof. Ricci (IME) 01/09/2026 09:00 GENOVA Orale 104851 prof.ssa Franceschini 16/09/2026 14:00 GENOVA Scritto Prof. Ricci (IME)