The course introduces to the complexity of intervention in organizations and specifically to service organizations
The course introduces to the complexity of intervention in organizations and specifically to service organizations: Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. The training setting provides lectures, learning by experience and group work.
The training setting provides lectures, learning by experience and group work.
Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation.
R. Norman, La gestione strategica dei servizi, ed. Etas Libri, Milano, 1985. F. Olivetti Manoukian, Oltre la crisi, Cambiamenti possibili nei servizi sociosanitari, Guerini e associati, 2015.
Bibliography for foreign students will be defined during the course
Ricevimento: On Tuesday, hr 14,30- 15,30, DISFOR, floor IV, room A5, Corso Andrea Podestà 2
ANDREINA BRUNO (President)
GIUSEPPINA DELL'AVERSANA
October 4th 2016
PSYCOLOGY OF ORGANISATIONS
A written text and an oral exam
Content, process and product evaluation
