CODE 83953 ACADEMIC YEAR 2017/2018 CREDITS 6 cfu anno 1 SERVIZIO SOCIALE E POLITICHE SOCIALI 8711 (LM-87) - 6 cfu anno 1 AMMINISTRAZIONE E POLITICHE PUBBLICHE 8772 (LM-63) - SCIENTIFIC DISCIPLINARY SECTOR M-PSI/06 LANGUAGE Italian TEACHING LOCATION SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The course introduces to the complexity of intervention in organizations and specifically to service organizations AIMS AND CONTENT LEARNING OUTCOMES The course introduces to the complexity of intervention in organizations and specifically to service organizations: Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. The training setting provides lectures, learning by experience and group work. TEACHING METHODS The training setting provides lectures, learning by experience and group work. SYLLABUS/CONTENT Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. RECOMMENDED READING/BIBLIOGRAPHY R. Norman, La gestione strategica dei servizi, ed. Etas Libri, Milano, 1985. F. Olivetti Manoukian, Oltre la crisi, Cambiamenti possibili nei servizi sociosanitari, Guerini e associati, 2015. Bibliography for foreign students will be defined during the course TEACHERS AND EXAM BOARD ANDREINA BRUNO Ricevimento: On Tuesday, hr 14,30- 15,30, DISFOR, floor IV, room A5, Corso Andrea Podestà 2 Exam Board ANDREINA BRUNO (President) GIUSEPPINA DELL'AVERSANA LESSONS LESSONS START I semester from September, 18th to December, 7th 2017 (12 weeks) II semester from February, 26th to May, 18th 2018 (12 weeks) Class schedule PSYCOLOGY OF ORGANISATIONS EXAMS EXAM DESCRIPTION A written text and an oral exam ASSESSMENT METHODS Content, process and product evaluation Exam schedule Data appello Orario Luogo Degree type Note 09/01/2018 09:00 GENOVA Scritto + Orale 09/01/2018 09:00 GENOVA Scritto + Orale 23/01/2018 09:00 GENOVA Scritto + Orale 23/01/2018 09:00 GENOVA Scritto + Orale 06/02/2018 09:00 GENOVA Scritto + Orale 06/02/2018 09:00 GENOVA Scritto + Orale 22/05/2018 09:00 GENOVA Scritto + Orale 22/05/2018 09:00 GENOVA Scritto + Orale 05/06/2018 09:00 GENOVA Scritto + Orale 05/06/2018 09:00 GENOVA Scritto + Orale 19/06/2018 09:00 GENOVA Scritto + Orale 19/06/2018 09:00 GENOVA Scritto + Orale 03/07/2018 09:00 GENOVA Scritto + Orale 03/07/2018 09:00 GENOVA Scritto + Orale 03/09/2018 09:00 GENOVA Scritto + Orale 05/09/2018 09:00 GENOVA Scritto + Orale 18/09/2018 09:00 GENOVA Scritto + Orale
