CODE 83953 ACADEMIC YEAR 2018/2019 CREDITS 6 cfu anno 2 AMMINISTRAZIONE E POLITICHE PUBBLICHE 8772 (LM-63) - GENOVA 6 cfu anno 1 AMMINISTRAZIONE E POLITICHE PUBBLICHE 8772 (LM-63) - GENOVA 6 cfu anno 1 SERVIZIO SOCIALE E POLITICHE SOCIALI 8711 (LM-87) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR M-PSI/06 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The course introduces to the complexity of intervention in organizations and specifically to service organizations AIMS AND CONTENT LEARNING OUTCOMES The course introduces to the complexity of intervention in organizations and specifically to service organizations: Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. The training setting provides lectures, learning by experience and group work. TEACHING METHODS The training setting provides lectures, learning by experience and group work. SYLLABUS/CONTENT Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. RECOMMENDED READING/BIBLIOGRAPHY R. Norman, La gestione strategica dei servizi, ed. Etas Libri, Milano, 1985. F. Olivetti Manoukian, Oltre la crisi, Cambiamenti possibili nei servizi sociosanitari, Guerini e associati, 2015. Bibliography for foreign students will be defined during the course TEACHERS AND EXAM BOARD LUIGINA MARIANI Exam Board LUIGINA MARIANI (President) NADIA RANIA LESSONS LESSONS START I semestre dal 17 settembre al 7 dicembre 2018II semestre dal 25 febbraio al 17 maggio 2019 Class schedule PSYCOLOGY OF ORGANISATIONS EXAMS EXAM DESCRIPTION A written text and an oral exam ASSESSMENT METHODS Content, process and product evaluation Exam schedule Data appello Orario Luogo Degree type Note 18/01/2019 09:00 GENOVA Orale 08/02/2019 09:00 GENOVA Orale 22/02/2019 09:00 GENOVA Orale 20/05/2019 09:00 GENOVA Orale 23/05/2019 09:00 GENOVA Scritto + Orale 04/06/2019 09:00 GENOVA Scritto + Orale 07/06/2019 09:00 GENOVA Orale 18/06/2019 09:00 GENOVA Scritto + Orale 28/06/2019 09:00 GENOVA Orale 02/07/2019 09:00 GENOVA Scritto + Orale 19/07/2019 09:00 GENOVA Orale 03/09/2019 09:00 GENOVA Scritto + Orale 13/09/2019 09:00 GENOVA Orale 17/09/2019 09:00 GENOVA Scritto + Orale
