CODE 64372 ACADEMIC YEAR 2019/2020 CREDITS 9 cfu anno 3 ECONOMIA AZIENDALE 8697 (L-18) - GENOVA 6 cfu anno ECONOMIA E COMMERCIO 8699 (L-33) - GENOVA 6 cfu anno MANAGEMENT 8707 (LM-77) - GENOVA 6 cfu anno ECONOMIA DELLE AZIENDE MARITTIME, LOGISTICA E TRASP. 8698 (L-18) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR SECS-P/08 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester SECTIONING Questo insegnamento è diviso nelle seguenti frazioni: A B PREREQUISITES Propedeuticità in ingresso Per sostenere l'esame di questo insegnamento è necessario aver sostenuto i seguenti esami: Business Administration 8697 (coorte 2017/2018) BUSINESS ADMINISTRATION 41125 2017 TEACHING MATERIALS AULAWEB AIMS AND CONTENT LEARNING OUTCOMES The course provides a broad introduction to the fundamentals of marketing, exploring the components of a marketing strategy. Main subjects: Marketing and the Marketing process: Definitions; Analyzing the Marketing Environment; Understanding Consumer and Business Buyer Behavior; Designing a Customer-Driven Marketing Strategy; Products; Brands; Pricing; Marketing Channels: Retailing and Wholesaling; Promotion and Advertising; Online, SocialMedia, and Mobile Marketing: introduction AIMS AND LEARNING OUTCOMES Aims The aim of the course is to provide students with the knowledge and skills necessary for understunding the critical role of Marketing and its tools in the decision-making processes, both in the strategic and operational dimensions, also through the analysis of business experiences in different markets. Learning Outcomes Knowledge and understanding. Students will acquire adequate knowledge and effective understanding of the principles, methodologies and tools governing Marketing and the role it plays at strategic and operational level in value creation. Ability to apply knowledge and understanding. Students will be able to apply acquired knowledge and understand and solve issues related to specific business and business contexts. Judgment autonomy. Students will acquire a autonomous skills of evaluation both in theoretical and operational terms of the acquired knowledge, applying them critically to the various business contexts. Communication Skills. Students will acquire the technical language of the discipline in order to be able to communicate with both Marketers and specialists of other business functions. PREREQUISITES Economia Aziendale TEACHING METHODS Lectures. Managers seminars and case histories. SYLLABUS/CONTENT Marketing in business decision making: definitions Marketing Function vs Commercial Function The analysis of demand: consumer customer and business customer Customer needs. Buying behavior The contribution of Sociology and Psychology to marketing strategies Marketing and market research Segmentation, targeting and placement Product Policies Brand Policies Price policies Distribution policies Promotion policies The role of the commercial strategy Digital Marketing: Introduction RECOMMENDED READING/BIBLIOGRAPHY P. Kotler and G. Armostrong, Marketing: an Introduction, Last edition, Prentice Hall See also information published on Aulaweb TEACHERS AND EXAM BOARD SILVIA BRUZZI Ricevimento: Wednesday h 11-13, DIEC room I-1030 Exam Board SILVIA BRUZZI (President) CLARA BENEVOLO GIORGIA PROFUMO RICCARDO SPINELLI LESSONS LESSONS START Sem: I Class schedule MARKETING A EXAMS EXAM DESCRIPTION Oral examination ASSESSMENT METHODS Assessment Written exam with open questions defined in order to evaluate student's learning as well as the ability to independently make links between the different issues and to express a critical and up-to-date opinion. Exam schedule Data appello Orario Luogo Degree type Note 16/01/2020 10:30 GENOVA Scritto 30/01/2020 10:30 GENOVA Scritto 09/06/2020 10:30 GENOVA Orale 23/06/2020 10:30 GENOVA Orale 07/07/2020 10:30 GENOVA Orale 04/09/2020 10:30 GENOVA Orale FURTHER INFORMATION Knowledge and understanding: Students will acquire adequate knowledge and effective understanding of the principles, methodologies and tools governing Marketing and the role it plays at strategic and operational level in value creation. Ability to apply knowledge and understanding: Students will be able to apply acquired knowledge and understand and solve issues related to specific business and business contexts. Judgment autonomy. Students will acquire a autonomous skills of evaluation both in theoretical and operational terms of the acquired knowledge, applying them critically to the various business contexts. Communicative Skills. Students will acquire the technical language of the discipline in order to be able to communicate with both Marketers and specialists of other business functions. Prerequisites: Economia Aziendale