AIMS AND CONTENT

LEARNING OUTCOMES

The course introduces to the complexity of intervention in organizations and specifically to service organizations: Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. The training setting provides lectures, learning by experience and group work.

TEACHING METHODS

The training setting provides lectures, learning by experience and group work.

SYLLABUS/CONTENT

Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation.

RECOMMENDED READING/BIBLIOGRAPHY

1. CHMIEL, N., FRACCAROLI, F. & SVERKE, M. (2019). Introduzione alla psicologia delle organizzazioni. Bologna: Il Mulino (saranno esclusi alcuni capitoli)
2. OLIVETTI MANOUKIAN, F. (2015) Oltre la crisi, Cambiamenti possibili nei servizi sociosanitari, MIlano: Guerini e associati.

Bibliography for foreign students will be defined during the course

TEACHERS AND EXAM BOARD

Exam Board

ALESSIA ANTONELLA ROSSI (President)

ANDREINA BRUNO

LESSONS

LESSONS START

I semester from September 14th to December 4th 2020
II semester from February 15th to May 7th 2021

EXAMS

EXAM DESCRIPTION

Oral exam

ASSESSMENT METHODS

Content, process and product evaluation

Exam schedule