AIMS AND CONTENT

LEARNING OUTCOMES

The course introduces to the complexity of intervention in organizations and specifically to service organizations: Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation. The training setting provides lectures, learning by experience and group work.

TEACHING METHODS

The training setting provides lectures, learning by experience and group work.

SYLLABUS/CONTENT

Different epistemological concepts of organization; The multiple dimensions of an organizational analysis; Models of organizational consultation; The process consultation.

RECOMMENDED READING/BIBLIOGRAPHY

1. CHMIEL, N., FRACCAROLI, F. & SVERKE, M. (2019). Introduzione alla psicologia delle organizzazioni. Bologna: Il Mulino (saranno esclusi alcuni capitoli)
2. OLIVETTI MANOUKIAN, F. (2015) Oltre la crisi, Cambiamenti possibili nei servizi sociosanitari, MIlano: Guerini e associati.

Bibliography for foreign students will be defined during the course

TEACHERS AND EXAM BOARD

Exam Board

ALESSIA ANTONELLA ROSSI (President)

ANDREINA BRUNO

LESSONS

LESSONS START

I semester from September 14th to December 4th 2020
II semester from February 15th to May 7th 2021

Class schedule

The timetable for this course is available here: Portale EasyAcademy

EXAMS

EXAM DESCRIPTION

Oral exam

ASSESSMENT METHODS

Content, process and product evaluation

Exam schedule