CODE 97161 ACADEMIC YEAR 2020/2021 CREDITS 9 cfu anno 1 INGEGNERIA GESTIONALE 10716 (L-9) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR ING-IND/35 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The course introduces business management in a broad sense and therefore the manager's job. Business management is knowledge made up of practical experience and theoretical knowledge. For this reason, the focus of this teaching is on knowledge and know-how. Business management is much more than just good administration, although necessary. It is the ability to organize, decide and govern relations with other actors in the economic system, in particular with the upstream / downstream markets AIMS AND CONTENT LEARNING OUTCOMES The objectives of the course are to provide students with the basic concepts of business management (organization and decision-making processes) and business relationships with customers and suppliers. Furthermore, the course aims at integrating the theoretical concepts with examples, applications and real cases, in order to understand their relevance as well as their possible implications. AIMS AND LEARNING OUTCOMES The purpose of this course is to provide the general management concepts necessary to face all future studies in the field of management engineering. At the end of the course the student will have acquired a knowledge of business management with particular reference to: organization or the ways in which work is divided and coordinated between people and, at a more aggregate level, between organizational units; decision-making processes or how people, organizational units and entire organizations make decisions; management of relationships within the supply chain, or how the company interacts with the actors upstream of the economic system Specifically, the student will be able to: Know the theories behind the three themes indicated above Apply methods and tools within the three themes indicated above Apply critical reasoning to identify the areas of applicability of theories / methods / tools introduced TEACHING METHODS The teaching will take place mainly through lectures and exercises. In addition, case studies, videos and workshops will be used to discuss and contextualize the most important concepts. SYLLABUS/CONTENT Organizational design: specialization and coordination of work. Types of structures and organizational mechanisms. Process management. Decision-making processes in conditions of limited rationality and in turbulent environments: approaches, methods and tools Vertical relationships: market, hierarchy and evolved customer-supplier relationships. Supply chain management: make or buy choices, partnership relationships, operational and technological collaboration RECOMMENDED READING/BIBLIOGRAPHY Spina G. Gestione aziendale, Etas Libri, 2012 (for parts 2 and 3 of the program) PPT slides on aulaweb (for parts 2 and 3 of the program) English language papers on aulaweb (for parts 2 and 3 of the program) TEACHERS AND EXAM BOARD STEFANIA TESTA Ricevimento: Office number 7, palazzina Delfino, Campus, Savona, on appointment GIAN CARLO CAINARCA Exam Board STEFANIA TESTA (President) SILVANO CINCOTTI MARCO RABERTO GIAN CARLO CAINARCA (President Substitute) SILVIA MASSA (President Substitute) LESSONS LESSONS START 21st September 2020 Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS Exam schedule Data appello Orario Luogo Degree type Note 08/01/2021 11:00 GENOVA Scritto 22/01/2021 11:00 GENOVA Scritto 05/02/2021 11:00 GENOVA Scritto 03/06/2021 11:00 GENOVA Scritto 15/09/2021 11:00 GENOVA Scritto