OVERVIEW

The teaching unit explores both strategic and operational aspects of production and logistics functions.

AIMS AND CONTENT

LEARNING OUTCOMES

The course analyses the operations management, with specific reference to operations strategy, planning, and control.

AIMS AND LEARNING OUTCOMES

The teaching unit aims to provide students with an overview of medium-long term and current management decisions taken by company management in the areas of production and logistics, and the tools to analyse, critically comment on, and solve practical case studies.

Expected learning outcomes (Dublin descriptors):

- Knowledge and understanding: The student will be able to describe the main theoretical models of strategic and operational analysis of operations, in relation to proposed business cases.

- Applying knowledge and understanding: The student will be able to apply theoretical models to basic case studies, solving practical problems in production and logistics.

- Making judgements: The student will be able to critically comment on the proposed solutions, justifying the choices made in relation to the presented business context.

PREREQUISITES

Knowledge of the basic concepts of Economics and Business management.

TEACHING METHODS

Lectures, possible monographic seminars and business testimonials.

Students with certified disabilities, specific learning disorders or special educational needs should contact, at the beginning of the course, both the instructor and the Department's disability liaison, Professor Serena Scotto (scotto@economia.unige.it), to agree on teaching and examination arrangements that, while respecting the objectives of the teaching unit, take into account individual learning methods and allow the use of any compensatory tools.

Foreign students are free to attend the course (in Italian). Foreign students are free to study on Italian or English textbooks. In the latter case, they are invited to contact the professor before the exam.

SYLLABUS/CONTENT

Part I: Production management

• Capacity planning
• Vertical integration
• Productive processes
• The production network
• The plant layout
• Plant flexibility
• Production programming and control

Parte II: Logistics

• Defining logistics
• The evolution of logistics
• Defining Supply Chain and Supply Chain Management
• Inbound logistics
• Industrial logistics
• Outbound logistics and logistics for e-commerce
• Reverse logistics
• Green logistics
• Physical flows (nventory, warehouses, transport) and information flows
• Logistics outsourcing
• Logistics services providers (selection, relationship management, evaluation)

RECOMMENDED READING/BIBLIOGRAPHY

Lecture notes and materials provided by the instructor.

Slack N., Chambers S., Johnston R., Betts A., Danese P., Romano P., Vinelli A., 2 Ed. (2013), Gestione delle operations e dei processi, Pearson Education (Chapters 1-4, 7-11).

The students wishing to prepare the exam in English, can refer to the following textbook: Slack N., Brandon-Jones A. (2021), Operations and Process Management. Principles and Practice for Strategic Impact, 6th Ed., Pearson (Chapters 1, 2, 4, 5, 7, 8, 9, 10, 11).

TEACHERS AND EXAM BOARD

LESSONS

LESSONS START

Lectures will start in the second semester. For the exact date, please refer to the teaching calendar published on the Department website: https://economia.unige.it/didattica/calendari.

Class schedule

OPERATIONS MANAGEMENT

EXAMS

EXAM DESCRIPTION

Written assessment during the official exam sessions. No intermediate tests are scheduled.

ASSESSMENT METHODS

The exam consists of a written test covering all topics in the program. Students are explicitly required to use real or hypothetical examples to demonstrate mastery of the theoretical tools studied. The assessment takes into account knowledge of the topics, the ability to connect different topics, the correct use of technical terminology, and the ability to apply theoretical models to practical cases, in line with the declared learning outcomes.

FURTHER INFORMATION

 In the absence of further information, no specific notices are reported.