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CODE 106473
ACADEMIC YEAR 2025/2026
CREDITS
SCIENTIFIC DISCIPLINARY SECTOR MED/42
LANGUAGE Italian
TEACHING LOCATION
  • GENOVA
SEMESTER 1° Semester
MODULES Questo insegnamento è un modulo di:
TEACHING MATERIALS AULAWEB

OVERVIEW

The course provides students with the foundational knowledge necessary to understand how organizations—particularly healthcare companies—operate. It focuses on methodologies for analyzing organizational and managerial processes within the National Health Service (SSN).

AIMS AND CONTENT

LEARNING OUTCOMES

To understand and apply methodologies for the development and analysis of organizational and managerial processes in healthcare, based on principles of efficiency and effectiveness.

AIMS AND LEARNING OUTCOMES

The course aims to:

Provide students with foundational knowledge of methodologies and analysis of organizational and managerial processes in the healthcare sector;

Offer criteria and tools for evaluating the activities of organizations operating within the National Health Service.

By the end of the course, students will be able to understand and analytically describe how a healthcare organization functions, using the acquired methodologies for analyzing organizational and managerial processes.

PREREQUISITES

Key competences for lifelong learning will focus on the ability to explain the healthcare system using a set of knowledge and methodologies, including observation and experimentation, to identify problems and draw evidence-based conclusions.

TEACHING METHODS

The course includes lectures supported by slides available on Aulaweb and discussions on in-depth topics.

Students with valid certifications for Specific Learning Disorders (SLD), disabilities, or other educational needs are encouraged to contact the instructor and the School/Department disability coordinator at the beginning of the course to agree on any necessary teaching adjustments that respect the learning objectives while considering individual learning styles.

SYLLABUS/CONTENT

 

Methodologies for analyzing organizational and managerial processes

Design and evaluation of a PDTA (Diagnostic and Therapeutic Care Pathway)

Organizational structure, operational mechanisms, production and process indicators

 

RECOMMENDED READING/BIBLIOGRAPHY

L'azienda sanitaria. Innovazione tecnologica, evoluzione organizzativa e governo clinico by G. Pascarella, A. Capasso

Manuale di Programmazione e Organizzazione Sanitaria by Damiani, Specchia, Ricciardi

TEACHERS AND EXAM BOARD

Exam Board

CRISTINA CUSATO (President)

ARIANNA PITINO (President)

ELIANA BRIZZOLARA

ENRICO MAZZINO

RITA VERBICARO

DANIELA AMICIZIA (President and Coordinator of Integrated Course)

LESSONS

LESSONS START

From September 2025, in according to academic schedules

Class schedule

The timetable for this course is available here: Portale EasyAcademy

EXAMS

EXAM DESCRIPTION

Written quiz consisting of 10 multiple-choice questions.

ASSESSMENT METHODS

Quiz tests allow for the elimination of subjective components in the structuring of judgment, enabling uniformity in evaluation.