The course provides students with the foundational knowledge necessary to understand how organizations—particularly healthcare companies—operate. It focuses on methodologies for analyzing organizational and managerial processes within the National Health Service (SSN).
To understand and apply methodologies for the development and analysis of organizational and managerial processes in healthcare, based on principles of efficiency and effectiveness.
The course aims to:
Provide students with foundational knowledge of methodologies and analysis of organizational and managerial processes in the healthcare sector;
Offer criteria and tools for evaluating the activities of organizations operating within the National Health Service.
By the end of the course, students will be able to understand and analytically describe how a healthcare organization functions, using the acquired methodologies for analyzing organizational and managerial processes.
Key competences for lifelong learning will focus on the ability to explain the healthcare system using a set of knowledge and methodologies, including observation and experimentation, to identify problems and draw evidence-based conclusions.
The course includes lectures supported by slides available on Aulaweb and discussions on in-depth topics.
Students with valid certifications for Specific Learning Disorders (SLD), disabilities, or other educational needs are encouraged to contact the instructor and the School/Department disability coordinator at the beginning of the course to agree on any necessary teaching adjustments that respect the learning objectives while considering individual learning styles.
Methodologies for analyzing organizational and managerial processes
Design and evaluation of a PDTA (Diagnostic and Therapeutic Care Pathway)
Organizational structure, operational mechanisms, production and process indicators
L'azienda sanitaria. Innovazione tecnologica, evoluzione organizzativa e governo clinico by G. Pascarella, A. Capasso
Manuale di Programmazione e Organizzazione Sanitaria by Damiani, Specchia, Ricciardi
Ricevimento: Students will be received by appointment arranged via email: daniela.amicizia@unige.it The meeting location is on the 3rd floor of the Department of Health Sciences, via Pastore 1, 16132 Genoa.
CRISTINA CUSATO (President)
ARIANNA PITINO (President)
ELIANA BRIZZOLARA
ENRICO MAZZINO
RITA VERBICARO
DANIELA AMICIZIA (President and Coordinator of Integrated Course)
From September 2025, in according to academic schedules
The timetable for this course is available here: EasyAcademy
Written quiz consisting of 10 multiple-choice questions.
Quiz tests allow for the elimination of subjective components in the structuring of judgment, enabling uniformity in evaluation.
