CODE 56077 ACADEMIC YEAR 2022/2023 CREDITS 8 cfu anno 2 PSICOLOGIA 8753 (LM-51) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR M-PSI/06 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The course introduces to the complexity of intervention in organizations and specifically to service organizations AIMS AND CONTENT LEARNING OUTCOMES The course aims at providing students with theoretical and methodological frameworks for organizational interventions. It aims at promoting skills of demand analysis and change management in organizational contexts AIMS AND LEARNING OUTCOMES Learning outcomes At the end of the course, students are expected to: - demonstrate mastery of conceptual frameworks and methodological issues related to intervention processes in organizations - use competencies in analyzing organizational contexts and situations, and in developing hypotheses of intervention to foster individual, microsocial and macrosocial change - use the analysis of demand in organizational interventions, according to the psychosociological perspective. More specifically, attending students will be able to use the case-based discussion. TEACHING METHODS The training setting provides lectures, learning by experience and group work. SYLLABUS/CONTENT Different epistemological concepts of organization; Models of organizational intervention and consultation; The process consultation; The demand analysis in organizational interventions. RECOMMENDED READING/BIBLIOGRAPHY Attending students: C. Kaneklin, F. Olivetti Manoukian, Conoscere l'organizzazione, Carocci, Roma, 1990 (second part). R. Carli, M.R. Paniccia Lancia, Analisi della domanda, il Mulino, Bologna, 2003. Non-attending students: C. Kaneklin, F. Olivetti Manoukian, Conoscere l'organizzazione, Carocci, Roma, 1990 (second part). R. Carli, M.R. Paniccia Lancia, Analisi della domanda, il Mulino, Bologna, 2003. E. H. Schein, La consulenza di processo, Raffaello Cortina, Milano, 2001. TEACHERS AND EXAM BOARD ANDREINA BRUNO Ricevimento: Appointments to be confirmed by email, write at andreina.bruno@unige.it Exam Board ANDREINA BRUNO (President) GIUSEPPINA DELL'AVERSANA LESSONS LESSONS START On October 4th Class schedule PSYCHOLOGY OF THE ORGANIZATIONAL INTERVENTION EXAMS EXAM DESCRIPTION The exam consists of a written test and an oral test. The written test is different for attending and non-attending students. The oral exam aims to assess the ability to critically relate the different sources of knowledge. In the written test, attending students discuss a case of demand analysis. In addition, they have to deepen a topic of the course. Non-attending students answer two open questions, the first one on the theory of demand analysis, the second one on psychosociological training or on counseling models. If not in presence, the exam will be only oral. Students with learning disabilities, other forms of disability or any special education need are suggested to contact the professors at the beginning of the course in order to agree on the most suitable teaching and assessment methods which, with respect of the learning objectives of the course, will take into account specific personal learning modes and provide proper compensatory tools. ASSESSMENT METHODS Assessment criteria are: the quality of the exposure, the correct use of the specialized vocabulary, the use of critical reflection. Exam schedule Data appello Orario Luogo Degree type Note 17/01/2023 09:00 GENOVA Scritto + Orale 01/02/2023 09:00 GENOVA Scritto + Orale 16/02/2023 09:00 GENOVA Scritto + Orale 24/05/2023 09:00 GENOVA Scritto + Orale 07/06/2023 09:00 GENOVA Scritto + Orale 21/06/2023 09:00 GENOVA Scritto + Orale 05/07/2023 09:00 GENOVA Scritto + Orale 14/09/2023 09:00 GENOVA Scritto + Orale FURTHER INFORMATION All students are invited to periodically visit the page of this course on the AulaWeb e-learning portal (reachable from the University website or at: www.aulaweb.unige.it). Information and materials related to this course are published on this site.
