CODE 108767 ACADEMIC YEAR 2022/2023 CREDITS 12 cfu anno 1 INGEGNERIA GESTIONALE 8734 (LM-31) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR ING-IND/17 TEACHING LOCATION GENOVA SEMESTER 1° Semester TEACHING MATERIALS AULAWEB OVERVIEW The goal of this course is to provide an introduction to production operations management and industrial logistics by deepening the basics of operations management. The course will focus on Operations strategy and supply chain through different methodological and procedural steps of design and management of complex industrial systems and subsystems (factories and logistic nodes). The design and management of production and service systems are the operational capabilities on which the students will focus. Starting from the fundamental drivers of operations performance, the course aims to guide the student in processing, reworking and structuring the information coming from various company information systems in order to coordinate and manage the flows of materials in the most appropriate way in the production chain, making sure that productive resources are exploited in the optimal way, taking into account their limits and constraints, according to the modern paradigms of a digital and sustainable factory. AIMS AND CONTENT LEARNING OUTCOMES The course aims to guide the student in processing, re-elaborating and structuring the information coming from enterprise information systems in order to manage the flows of materials within the production system, making sure that the productive resources are used optimally, taking into account limits and constraints. AIMS AND LEARNING OUTCOMES The goal of the course is to provide students the capabilities to understand problems of alignment between operations and supply chains, define and solve the problems related to them, measure activities and processes, plan and control resources, design and manage the sales process and sales planning, deepen the databases necessary for the management, planning and control of factory operations, understanding the dynamics upstream (suppliers) and downstream (distributors). Through this course students will learn the concepts and operational methods of management with reference to the intra-organizational dimension and the extension to the inter-organizational dimension related to logistics processes. During the lectures the main phases of the production logistic process will be analyzed with reference to qualitative and quantitative analysis and resolution techniques. The course provides specific skills that allow students to apply and solve the typical problems of design and management of logistics, production and service systems. It explains the enabling technologies that can be used in production and logistics systems related to artificial intelligence and virtual and augmented reality and robotics. PREREQUISITES No prerequisites necessary TEACHING METHODS The twelve topics will be discussed approximately over 12 weeks of frontal lectures divided into two days per week. Some seminars will be organized. Attendance is mandatory or recommended. Some simple exercises will be carried out. The lessons will be held with the support of power point presentations (related to a textbook) and held in Italian. SYLLABUS/CONTENT 1 – Strategic Alignment in Operations and Supply Chain Management 2 – Design of Production Systems 3 – Problem Setting and Problem Solving in Operations Management 4 – Measurement of Performance in Operations Management 5 – Production Planning and Control System 6 – Demand Forecasting 7 – Sales and Operations Planning and Master Production Schedule 8 – Bill of Material and Master Data 9 – Shop Floor Planning and Control 10 – Procurement Management and Suppliers Selection and Evaluation 11 – Physical Distribution and Supply Chain Management 12 – Information Systems and Industry 4.0 RECOMMENDED READING/BIBLIOGRAPHY Books: Production, Operations and Supply Chain Management (Grando, Belvedere, Secchi,Stabilini). Egea 2021 Readings: Chase R.B., Jacobs F.R., Aquilano N.J., Grando A., Sianesi A., ‘Operations Management nella produzione e nei servizi’, Original title: ‘Operations Management for Competitive Advantage’ McGraw-Hill, 2004, ISBN 88-386-6184-7 Paul Schonsleben, ‘Integral Logistics Management: Planning & Control of Comprehensive Supply Chains’, Second Edition, CRC Press, ISBN 1-57444-355-0 Articles provided by the teachers for some topic. TEACHERS AND EXAM BOARD FLAVIO TONELLI Ricevimento: Flavio Tonelli: Receving depending on the timetable of the lessons for each semester (September-December Wednesday and Thursday 14.30-16.30) on request with at least 3 days notice and at the Teacher's office. On Microsoft Teams (CODE: hyyib0t) until the end of the COVID-19 emergency and restoration of activity in the presence. ANTONIO GIOVANNETTI Ricevimento: Antonio Giovannetti: September-December , Tuesday 14.30-16.30 on request with at least 3 days notice and at the Teacher's office. On Microsoft Teams (CODE: 75l2jbc) until the end of the COVID-19 emergency and restoration of activity in the presence MARCO MOSCA Exam Board FLAVIO TONELLI (President) ANTONIO GIOVANNETTI MARCO MOSCA (President Substitute) LESSONS LESSONS START https://easyacademy.unige.it/portalestudenti/index.php?view=easycourse&_lang=it Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS EXAM DESCRIPTION Multiple choice test and exercises for a maximum of 27/30 carried out over an indicative time of 1 hour. Optional oral exam if written mark greater than or equal to 18/30 to be agreed with the teacher. Both tests will be on all the topics presented and discussed in class. Students with learning disorders ("disturbi specifici di apprendimento", DSA) will be allowed to use specific modalities and supports that will be determined on a case-by-case basis in agreement with the delegate of the Engineering courses in the Committee for the Inclusion of Students with Disabilities ASSESSMENT METHODS Multiple choice test live in the classroom. The written exam will assess the level of knowledge of the main concepts and the ability to solve simple exercises. Oral exam in presence. The oral exam will allow you to check your reasoning skills and connect different concepts with each other. The quality of the exposition, the correct use of the specialist vocabulary, the ability of critical reasoning will also be assessed. Any modalities due to COVID restrictions will be evaluated during the semester. FURTHER INFORMATION No info