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CODE 111166
ACADEMIC YEAR 2023/2024
CREDITS
SCIENTIFIC DISCIPLINARY SECTOR ING-IND/35
TEACHING LOCATION
  • GENOVA
SEMESTER 2° Semester
MODULES Questo insegnamento è un modulo di:
TEACHING MATERIALS AULAWEB

AIMS AND CONTENT

AIMS AND LEARNING OUTCOMES

Attendance and active participation in lessons, together with individual study, will allow students to:

Acquire the basic concepts of business process management.

Acquire knowledge of process analysis and redesign methodologies

Understand what it means to redesign business processes digitally  

Understand what it means to redesign business processes with a view to sustainability

Know real cases of business management by processes

Focus on problems related to the hard (organization chart, work positions, coordination systems) and soft (organizational culture, personnel skills, management styles, etc.) components of organizations in the management of business processes

TEACHING METHODS

Lectures, exercises, paper discussion

SYLLABUS/CONTENT

Definitions (classifications, interdependencies, origin of the concept)

BPM and Process Lifecycle

Process analysis and redesign: analysis as is

Process mapping, main mapping techniques 

Useful tools for collecting information: which ones to use

Case Studies 

Soft components of the organization (organizational culture, staff skills, management styles, etc.)

BPM and digital transformation 

BPM and sustainable development

Bizagi software, an open source program for business process modeling

RECOMMENDED READING/BIBLIOGRAPHY

On demand English material 

TEACHERS AND EXAM BOARD

LESSONS

Class schedule

L'orario di tutti gli insegnamenti è consultabile all'indirizzo EasyAcademy.

EXAMS

EXAM DESCRIPTION

Written test

ASSESSMENT METHODS

The  exam assesses the ability to understand the theories underlying the approaches, methods and tools applicable in the context of BPM in general as well as the student's ability to reasoning critically.

Exam schedule

Data Ora Luogo Degree type Note
28/05/2024 11:00 GENOVA Scritto
11/06/2024 11:00 GENOVA Scritto
12/07/2024 10:00 GENOVA Scritto
11/09/2024 14:00 GENOVA Scritto

FURTHER INFORMATION

Students with certification of SLD, disability or other special educational needs are advised to contact the teacher at the beginning of the course to agree on examination methods that, in compliance with the objectives of the course, take into account individual learning methods

Agenda 2030 - Sustainable Development Goals

Agenda 2030 - Sustainable Development Goals
Industry, innovation and infrastructure
Industry, innovation and infrastructure
Responbile consumption and production
Responbile consumption and production