OVERVIEW

The course introduces to the complexity oThe course introduces to the complexity of the clinical approach in organizational interventions

AIMS AND CONTENT

LEARNING OUTCOMES

The course aims at promoting skills of demand analysis and change management in organizational contexts. It aims at providing students with clinical theoretical and methodological frameworks for organizational interventions.

AIMS AND LEARNING OUTCOMES

At the end of the course of the course, students are expected to:

- demonstrate mastery of conceptual frameworks and methodological issues of the clinical perspective of organizational interventions

- use competencies in analyzing organizational contexts and situations, and in developing hypotheses of intervention to foster individual, microsocial and macrosocial change

- use the analysis of demand in organizational interventions, according to the psychosociological perspective. More specifically, attending students will be able to use the case-based discussion.

TEACHING METHODS

The training setting is focused on learning by experience and will provide students with active learning, case studies and group work

SYLLABUS/CONTENT

• Different epistemological concepts of organization;
• Models of organizational intervention and consultation;
• The process consultation;
• The demand analysis in organizational interventions.

RECOMMENDED READING/BIBLIOGRAPHY

Attending students:

R. Carli, M.R. Paniccia Lancia, Analisi della domanda, il Mulino, Bologna, 2003.

additional material provided during lectures

Non-attending students:

C. Kaneklin, F. Olivetti Manoukian, Conoscere l'organizzazione, Carocci, Roma, 1990 (second part).

R. Carli, M.R. Paniccia Lancia, Analisi della domanda, il Mulino, Bologna, 2003.

TEACHERS AND EXAM BOARD

Exam Board

ANDREINA BRUNO (President)

FABRIZIO BRACCO

LESSONS

Class schedule

The timetable for this course is available here: Portale EasyAcademy

EXAMS

EXAM DESCRIPTION

For attending students, the exam consists of two parts: a written discussion of a case study using the approach of demand analysis and an oral test. The quality of participation will be taken into account as an additional criterion for determining the grade.

For non-attending students, the exam is written and consists of two open questions, the first one on the theory of demand analysis, the second one on psychosociological training.

Students with learning disabilities, other forms of disability or any special education need are suggested to contact the professors at the beginning of the course in order to agree on the most suitable teaching and assessment methods which will take into account specific personal learning modes and provide proper compensatory tools.

ASSESSMENT METHODS

Assessment criteria are the quality of the exposure, the correct use of the specialized vocabulary, the use of critical reflection.

FURTHER INFORMATION

All students are invited to periodically visit the page of this course on the AulaWeb e-learning portal (reachable from the University website or at: www.aulaweb.unige.it). Information and materials related to this course are published on this site.