CODE 111164 ACADEMIC YEAR 2024/2025 CREDITS 6 cfu anno 1 INGEGNERIA GESTIONALE 8734 (LM-31) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR ING-IND/17 TEACHING LOCATION GENOVA SEMESTER 1° Semester MODULES Questo insegnamento è un modulo di: OPERATIONS AND PRODUCTION MANAGEMENT TEACHING MATERIALS AULAWEB OVERVIEW The teaching concerns the Student's training in Production Systems, starting from the concept of Productive Enterprise, up to each of its Functions. The focus is on the Production Department, paying attention to internal and external production processes. Multiple and extensive exercises based on real business cases are provided to facilitate learning and effective problem solving methods and tools AIMS AND CONTENT LEARNING OUTCOMES The course aims to introduce Students to issues related to the management of Production and Logistics Systems. In this regard, qualitative and quantitative processes, technologies, methodologies and tools applicable to Production will be illustrated and analyzed, with the aim of maximizing the logic of efficiency and productivity. These topics will be addressed in Uncertainty Regime, incorporating the natural variability inherent in production processes and controlling it with statistical methods. AIMS AND LEARNING OUTCOMES Provide Students with a theoretical and practical basis of the fundamental concepts and techniques of Production Management, such as the importance of knowing how to size a supply potential to control production capacity and continuously improve performance, through the application of consolidated methodologies such as Just in Time, Lean Management and Six Sigma. Teaching Students to identify, correct and prevent Production Management problems and to use application tools to solve them or to mitigate their effects. Develop Students' skills in dealing with Production Management projects, submitting them to real business cases, to be solved with the methodologies learned. Promote awareness of the transition of current production plants to the most modern dictates of Industry 4.0, through architectural, hardware and software transformation. Help Students understand the Key Roles in Production, in order to facilitate them to find, in the future, their ideal placement on the plant to be able to give value. PREREQUISITES Considering that the teaching aims to guide the Student from the basic presentation of the company to the first approach to the Production department, to then address the issues in detail, it is not considered that prerequisites are necessary. TEACHING METHODS The teaching methods are divided into 4 macro-phases: - Orientation - Training - Case studies - Exercises on business cases SYLLABUS/CONTENT 1. Production and Process Management 2. Functional Production Strategies 3. Positioning of Production Processes 4. Analysis of Production Processes 5. Queue analysis 6. Forecasting methods 7. Statistical Process Control 8. Just in Time and Lean Management 9. Management of Production Capacity and Supply Potential 10. Management of Improvement in Production 11. Evaluation indices in Production 12. Tutorials on real business cases RECOMMENDED READING/BIBLIOGRAPHY All the slides used during the lessons and other teaching material will be available on aul@web. In general, the notes taken during the lessons and the material on aul@web are sufficient for the preparation of the exam. The book below is suggested as supporting texts. Operations and Process Management – N. Slack et al. - Pearson 2019 - ISBN: 9788891910974 TEACHERS AND EXAM BOARD MARCO MOSCA Ricevimento: The teacher is available for individual or group receptions, three days a week, upon reservation, on dates that can be agreed. LESSONS LESSONS START https://corsi.unige.it/en/corsi/8734/studenti-orario Class schedule The timetable for this course is available here: Portale EasyAcademy EXAMS EXAM DESCRIPTION Oral only, the dates of the sessions will be published in the calendar and communicated on aul@web. The exam includes theory questions and a blackboard exercise. The Student must be able to answer questions relating to the program and to correctly and independently carry out exercises of the same level of difficulty faced and discussed in the classroom. ASSESSMENT METHODS The verification of the actual achievement of the results will be obtained by evaluating the answers provided by the Student during the exam. Specifically, the evaluation parameters will consist of: Theoretical questions: evaluation of the contents, exhaustiveness of the topic, level of detail, quality of exposition, professional terminology, ability to connect from one topic to another, ability to critically reason on the discussion addressed. Exercise on case studies: resolution autonomy, correctness of the result, ability to identify and request data that may have been omitted or to identify unnecessary data, ability to solve the exercise assigned to the oral exam within the standard timescales (10-15 minutes). FURTHER INFORMATION The teacher is available for individual or group receptions, three days a week, by reservation, on dates that can be agreed.