CODE 64372 ACADEMIC YEAR 2025/2026 CREDITS 9 cfu anno 3 ECONOMIA AZIENDALE 8697 (L-18) - GENOVA SCIENTIFIC DISCIPLINARY SECTOR SECS-P/08 LANGUAGE Italian TEACHING LOCATION GENOVA SEMESTER 1° Semester SECTIONING Questo insegnamento è diviso nelle seguenti frazioni: A B PREREQUISITES Propedeuticità in ingresso Per sostenere l'esame di questo insegnamento è necessario aver sostenuto i seguenti esami: Business Administration 8697 (coorte 2023/2024) BUSINESS ADMINISTRATION 41125 A BUSINESS ADMINISTRATION 41125 B BUSINESS ADMINISTRATION 41125 C TEACHING MATERIALS AULAWEB OVERVIEW Corporate marketing's dual objectives are to satisfy customers and increase the company's profitability and competitiveness. In line with these objectives, this course analyses the concepts and methodologies developed by marketing professionals to manage the various stages of the process by which companies create value for customers and build their competitive capacity. Marketing aims to ensure the effective coordination of the supply and demand of goods and services, guiding management to create value propositions that align with the evolving expectations of the market and society. AIMS AND CONTENT LEARNING OUTCOMES The course pursues two specific educational objectives: 1. to provide students with the basic knowledge for the understanding of the functioning mechanisms of markets (with particular reference to competitive and consumer behaviours) and the company (with specific reference to the role, tasks and tools of the marketing function); 2. to train the basic skills helpful in solving simple marketing management problems, with particular reference to the operational management of the marketing levers. AIMS AND LEARNING OUTCOMES Learning objectives The course aims to provide students with the theoretical and operational foundations of Marketing to: - develop a critical understanding of its role in creating value for the company; - develop the ability to use some tools in the context of business decision-making processes, both in the strategic and operational dimensions; - develop the ability to critically analyse business experiences gained in different market contexts. Learning outcomes In particular, at the end of the course, students will be able to: - describe principles, methodologies and tools that govern Marketing at both a strategic and operational level; - recognise the characteristics of markets and identify the most appropriate types of marketing to manage the relationship with the market; - apply the knowledge acquired to real situations and solve problems related to specific business and corporate contexts; - solve specific operational marketing problems connected to the management of the different components of the marketing mix; - use the knowledge acquired to interpret reality with a critical spirit; - use the technical language of the discipline to communicate clearly and dialogue with both specialist interlocutors of the same and with specialists from different corporate functions; - continue to update the main topics covered independently. PREREQUISITES For this course, the Economia Aziendale exam is a prerequisite. Passing the Business Economics and Management exam is recommended. TEACHING METHODS The course includes lectures, seminars, company testimonials, case analyses, and practical exercises. Please refer to the teaching page in Aulaweb for all the necessary updates during the academic year. Students who have valid certification of physical or learning disabilities and who wish to discuss possible accommodations or other circumstances regarding lectures, coursework and exams, should speak both with the instructor and with Professor Serena Scotto (scotto@economia.unige.it), the Department’s disability liaison. SYLLABUS/CONTENT The teaching program traces the fundamental phases of the strategic management of the market-oriented company, focusing on the management of the marketing function. The topics that will be covered are the following: 1. Marketing Management and the creation of value 2. The analysis of demand and purchasing behaviour 3. Market research 4. Segmentation and choice of target, product positioning 5. Product policies 6. Value communication policies 7. Distribution policies 8. Pricing policies 9. Planning, control metrics and organisational aspects of marketing RECOMMENDED READING/BIBLIOGRAPHY The textbook will be indicated on the course page on the AulaWeb e-learning portal, with other bibliographical indications supporting specific thematic insights covered in the course. TEACHERS AND EXAM BOARD SILVIA BRUZZI Ricevimento: Tuesday h 11-13. LESSONS LESSONS START Classes are held in the first semester according to the calendar and timetable that the Department of Economics defines. Timetable and classrooms can be found at the EasyAcademy Portal. Class schedule MARKETING A EXAMS EXAM DESCRIPTION The written test consists of open-ended questions. Online registration for the exam is mandatory. If students receive an insufficient grade, they cannot sit the next exam; however, they are allowed to take the next exam if it belongs to another session. Students who refuse a sufficient grade can sit the next exam. Erasmus students can take the exam in any available session. ASSESSMENT METHODS The written test with open questions guarantees objectivity in the treatment of students and requires the autonomous writing of a logical and clear speech. The questions are formulated to evaluate the student's level of learning, as well as the ability 1) to independently make connections between the different contents and between theory and practice, 2) to express a critical and updated evaluation, 3) to use the technical terminology of the discipline. For students attending the course, ongoing learning assessment tests and practical exercises will be planned. These tests and exercises will cover the topics covered in class. FURTHER INFORMATION The teacher analysed the results of the teaching evaluation questionnaires for the previous academic year and took them into account in designing this edition, with a view to continuous improvement. Contact the teacher for further information not included.