AIMS AND CONTENT

AIMS AND LEARNING OUTCOMES

The role of communication as an integral part of medical practice
The meaning of effective communication
Communication in challenging situations: the SPIKES protocol (Baile, Buckman et al., 2000)
Parenting and mother-child communication; the importance and significance of the first contact with the newborn
Learning to communicate with foreign mothers

TEACHING METHODS

Lectures

Case studies and presentations

Screening of videos followed by discussion

SYLLABUS/CONTENT

Communication techniques
The mother's experience of pregnancy: positive aspects and challenges
Childbirth and the first contact with the newborn
Foreign mothers
Communication experiences in specific situations
Communication in difficult situations

RECOMMENDED READING/BIBLIOGRAPHY

Course slides
Welcoming foreign citizens to the Genoa area: the multilingual service desk
Personalized antenatal consultation for Preterm Labor: Responding to Mothers' Expectations
Gaucher N. et al. J Pediatr 2016;178:130-4
Communication: an essential professional method in peer-to-peer work. Alaimo A. et al. IO INFERMIERE 2010; 2:55-59
Prenatal diagnosis: how to communicate positively. Natale R. Medical fact sheets 01/10/09 www.fondazionegraziottin.org
Hans J. Ladegaard & Christopher J. Jenks (2015) Language and intercultural communication in the workplace: critical approaches to theory and practice, Language and Intercultural Communication, 15:1, 1-12, DOI: 10.1080/14708477.2014.985302
SILVANA QUADRINO Talking to parents of a stillborn child: communication skills to break the silence
Mazzeschi C, Pazzagli C, Radi G, Raspa V and Buratta L (2015) Antecedents of maternal parenting stress: the role of attachment style, prenatal attachment, and dyadic adjustment in first-time mothers. Front. Psychol. 6:1443. doi: 10.3389/fpsyg.2015.01443

TEACHERS AND EXAM BOARD

LESSONS

LESSONS START

See the timetable published on AulaWeb.

Class schedule

The timetable for this course is available here: Portale EasyAcademy