OVERVIEW

The course deals with the development of the service sector analisying the determinants of its growth and the development of the tertiary acitivites focusing on the economic aspects (role of public sector, commong goods, privatizations, etc.)

AIMS AND CONTENT

LEARNING OUTCOMES

Lectures deal with the main characteristics of the service sector: the intensity of knowledge and capital, the role of innovation, scale economies and positive feedback along with the structure of the supply side. 

The course will discuss the growing importance of the sevice sector for most of the developed economies.

TEACHING METHODS

Traditional lessons and seminars

SYLLABUS/CONTENT

Lectures will discuss:

- how to evaluate public services

- public goods and common goods

- the formation of social externalities 

- evolution of the production processes in the service sector

- pricing strategies and revenue management

- bundling

- technological unemployment

RECOMMENDED READING/BIBLIOGRAPHY

Students may choose one of the following books:

- J.O. Jansson, The Economics of Services, 2nd Edition, Edward Elgar, 2013 (first two parts to obtain 6 CFU,, all chapters for 12 CFU)

- J. Bryson, P. Daniel, B. Warf (2004) Service worlds: People, Organizations and Technologies, Routledge (first 6 chapters in order to obtain 6 CFU; all chapters for 12 CFU)

TEACHERS AND EXAM BOARD

Exam Board

CLAUDIO FERRARI (President)

HILDA GHIARA

ENRICO MUSSO

LESSONS

LESSONS START

The lessons of the first semester correspond to 6 CFU. Students that need 12 CFU have to attend also the lessons of the second semester.

Lessons start in accordance with the official calendar of the University

Class schedule

TERTIARY SECTOR ECONOMICS

EXAMS

EXAM DESCRIPTION

Exam consists in an oral colloquium

Exam schedule