|SCIENTIFIC DISCIPLINARY SECTOR||SECS-P/06|
The course deals with the development of the service sector analisying the determinants of its growth and the development of the tertiary acitivites focusing on the economic aspects (role of public sector, commong goods, privatizations, etc.)
AIMS AND CONTENT
Lectures deal with the main characteristics of the service sector: the intensity of knowledge and capital, the role of innovation, scale economies and positive feedbacks along with the structure of the supply side.
The course will discuss the growing importance of the sevice sector for most of the developed economies.
AIMS AND LEARNING OUTCOMES
Students will be introduced to the main economic features of the service sector and its relevance in the developed economies.
At the end of the course students will be able to understand how the changes in the production system impact on society, wealth creation and income distribution.
Attending students who develop case studies will have the opportunity to work on alphabetical-functional competence at an advanced level.
No prerequisites are necessary
Traditional lessons and seminars. Morevoer, the course is conducted through lectures and case studies. Depending on the number of participants, group works may be carried out to develop advanced alphabetical and functional skills.
Lectures will present and discuss:
- how to evaluate public services
- public goods and common goods
- the formation of social externalities
- evolution of the production processes in the service sector
- principles of pricing strategies and revenue management
- technological unemployment
Students attending lectures may prepare for the examination on the notes and material presented in class and downloadable from the aulaweb.
Students non attendting lectures may choose one of the following books:
- J.O. Jansson, The Economics of Services, 2nd Edition, Edward Elgar, 2013 (first two parts to obtain 6 CFU, all chapters to obtain 12 CFU)
- J. Bryson, P. Daniel, B. Warf (2004) Service worlds: People, Organizations and Technologies, Routledge (first 6 chapters in order to obtain 6 CFU; all chapters to obtain 12 CFU)
TEACHERS AND EXAM BOARD
Ricevimento: Wednesday 9.00-10.30 AM, it is also possible to send an e-mail asking for an appointment on Teams
CLAUDIO FERRARI (President)
ALESSIO TEI (Substitute)
The lessons of the first semester correspond to 6 CFU. Students that need 12 CFU have to attend also the lessons of the second semester.
Lessons start in accordance with the official calendar of the Department.
Exam consists in an oral colloquium
The assessment is carried out with a view to:
- the knowledge of the topics
- communication skills
Students with a certified DSA, disability or other special educational needs are advised to contact the teacher at the beginning of the course to agree on teaching and examination methods that, while respecting the teaching objectives, take into account individual learning modes and provide suitable compensatory tools.