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CODE 65023
ACADEMIC YEAR 2024/2025
CREDITS
SCIENTIFIC DISCIPLINARY SECTOR SPS/09
LANGUAGE Italian
TEACHING LOCATION
  • GENOVA
SEMESTER 1° Semester
SECTIONING Questo insegnamento è diviso nelle seguenti frazioni:
  • A
  • B
    		•
    PREREQUISITES
    Propedeuticità in uscita
    Questo insegnamento è propedeutico per gli insegnamenti:
    TEACHING MATERIALS AULAWEB

    OVERVIEW

    The course aims to introduce students to the fundamental concepts of social service and the welfare and social service systems within which it originated and evolved.

    Social service are introduced as a profession, as a discipline and as an institutional resource.

    We will explore the cultural foundations and values, the historical evolution, and the organizational forms within which it is implemented in the Italian social and institutional context will be explored.

    AIMS AND CONTENT

    LEARNING OUTCOMES

    Human needs and societal responses. Social service: origins and historical evolution, definition, objectives, method. The principles of social service: ethics and professional ethics; the Code of Ethics - Social policies, institutional frameworks and organizational models. The functioning of organizations. Definition of the general characters of organizational realities through the analysis of metaphors used in the literature on organizations. Organizational intervention in territorial social-health services as a specific area of the social worker's professional action with respect to the themes of teamwork, network work, matrix organization, and community development. The national and regional framework of health, social and welfare services. Citizens and services. The role of the professions in complex organizations and the place of the social worker in the planning process and in the different areas of the organization of social and health services.

    AIMS AND LEARNING OUTCOMES

    Class attendance, participation in educational activities and individual study will enable the student to:

    - Know the historical origins and evolution of social work;

    - Understand the current reality of the profession and the welfare system in light of its historical roots;

    - Clarify goals and functions of the profession, to the point of identifying as comprehensive a definition of it as possible;

    - Identify the values, operating principles, and attitudes that guide professional practice;

    - Get to know the Code of ethics in its various parts;

    - Be aware of the disciplinary, civil, criminal, and administrative responsibilities associated with professional practice;

    - Apply theoretical principles to complex situations, addressing ethical dilemmas that arise in professional practice.

    - Become acquainted with the functions that social workers perform in the different sectors and organizations in which the profession is practiced.

    - Be introduced to an understanding of organizations and organizational cultures.

    The goal is to provide students with the tools to learn about the organizational specifics of the context in which they will work and better understand the role of the social worker, as well as the duties associated with the profession.

    TEACHING METHODS

    Class lectures with slides will present the main topics of the course and will require the active involvement of students through questions, reflections and discussion.

    Cases and situations presenting ethical dilemmas will be proposed, through texts or videos, in order to develop group discussions and identify possible paths for professional practice.

    SYLLABUS/CONTENT

    INTRODUCTION

    Social service as a profession and as a discipline. International definition of social service.

    PART ONE: HISTORICAL AND CULTURAL FOUNDATIONS

    Brief history of poverty and welfare in Europe from the Middle Ages to the Modern Age. Origins and development of social service in Anglo-Saxon countries and Italy. Evolution of social policies and the welfare system from the 1970s to the present. Reflections on social service today.

    PART TWO: ETHICAL-VALUE FOUNDATIONS

    Ethics and professional deontology. Values, operating principles, attitudes. Code of ethics for social workers. Ethical dilemmas: possible conflicts between values and principles. Case studies presenting complexities and dilemmas.

    PART THREE: ORGANIZATION AND SOCIAL SERVICE

    Needs and social service. Objectives, functions and activities of social workers in the different sectors and organizations in which they practice. Organizational activity in social services. Organizational dynamics and cultures.

    RECOMMENDED READING/BIBLIOGRAPHY

    Textbooks and reading materials for attending students

     

    F. Biffi, A. Pasini, Principi e fondamenti del servizio sociale, Erickson, Trento, 2022 (nuova edizione)

    da pag. 15 a pag. 188

    ­A. Campanini (a cura di), Gli ambiti di intervento del servizio sociale, Carocci, Roma, 2020 (nuova edizione)

    capitoli 1-9  pp. 5-196

    capitoli 11-14 pp. 217-292

    L. Gui (a cura di), Organizzazione e servizio sociale, Carocci, Roma, 2009

    capitoli 1-4  pp. 19-107

    capitoli 7-8  pp. 153-174 

           

    Knowledge of the following documents is required:

    - Global Definition of Social Work (IFSW, IASSW, Melbourne, 2014)

    - Global Social Work Statement of Ethical Principles  (IFSW, IASSW, Dublin, 2018)

    - Codice Deontologico degli Assistenti Sociali (CNOAS, Roma, 2020)

    - Legge 8 novembre 2000 n. 328 “Legge quadro per la realizzazione del sistema integrato di interventi e servizi sociali”

    Other materials will be quoted during the lectures and posted on aulaweb.

     

    Textbooks and possible reading materials for non-attending students.

     

    The same texts and papers given for frequent attendees with the following additional text:

    R. Cutini, Promuovere la democrazia. Storia degli assistenti sociali nell’Italia del secondo dopoguerra (1944-1960), Viella, Roma, 2018

    capitoli 1-2  pp. 27-57

    capitoli 4-6  pp. 79-130

    capitolo 8  pp. 147-160

    TEACHERS AND EXAM BOARD

    Exam Board

    CAROLA ANDREA MIRANDA MIRANDA (President)

    MARIA LAURA ANNALORO

    MARIO MARINI (President Substitute)

    LESSONS

    LESSONS START

    I semester from September to December 2024
     

    EXAMS

    EXAM DESCRIPTION

    The examinwill be an oral

    ASSESSMENT METHODS

    Exam questions will be designed in such a way as to test the acquisition of not only descriptive but also argumentative knowledge and skills.

    One question will be proposed for each of the following four areas:

    - Origins and evolution of social work

    - Ethics and professional ethics

    - The Code of ethics for social workers

    - Organization and social service

     

    Students who have valid certification of disability or Specific Learning Desorders (DSA) on file with the University may request the use of compensatory measures during the exams (e.g. additional time, concept maps, modifications in the written/oral mode), following the guidelines (p. 5) published here. In any case, for further information, please contact the Department's disability liaison: Isa.Fanlo@unige.it

    Exam schedule

    Data appello Orario Luogo Degree type Note
    19/12/2024 15:00 GENOVA Orale
    09/01/2025 15:00 GENOVA Orale
    30/01/2025 15:00 GENOVA Orale
    11/06/2025 14:30 GENOVA Orale In caso di grande numerosità di iscritti all'appello, la Commissione potrà stabilire una (o più date) di prosecuzione dell'esame, secondo l'ordine cronologico delle prenotazioni, che sarà comunicata tempestivamente.
    26/06/2025 14:30 GENOVA Orale
    16/07/2025 14:30 GENOVA Orale In caso di grande numerosità di iscritti all'appello, la Commissione potrà stabilire una (o più date) di prosecuzione dell'esame, secondo l'ordine cronologico delle prenotazioni, che sarà comunicata tempestivamente.
    10/09/2025 14:30 GENOVA Orale