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Reports and complaints

Your opinion is very important to us because it enables us to improve the quality of training activities, teaching structure and services.

If you would like to report:

  • observations on teaching and student services
  • problems to be reported to the governing bodies of your course

you can do so by following the complaints reporting procedure.

How to submit the report

To report nonconformities and complaints related to the Course you must write an mail to the CCS Coordinator. Based on the report received, the Coordinator completes and sends the Nonconformity (NC) Form to the person identified for resolution.

To learn more read carefully the procedure for handling nonconformities and complaints.